App crashes when trying to place photo

[David Willcocks]

every time i try and place a photo, the app crashes, I have tried rebooting my ipad, i have uninstalled and reinstalled the app and still crashing

[iuli]

Hi @David Willcocks

 I think you need to open iPad Settings, scroll for the Photo App and enable "Allow Photos to Access". Hope this help — if not, someone else will come with a better solution.

(If AP is newly installed, simply Import from Photos and you’ll be prompted by a message to allow access to Photos.)

All the best!

[David Willcocks]

Hi yes thanks for that, ive tried that but still no good, the unny thing is i can place from icloud, but not all my photos are on that....

[stokerg]

Hi @David Willcocksand Welcome to the Forums,

As pointed out by @iuli, was the option in settings to allow access to Photos enabled?  If it was can you try disabling it and then enabling it again, to see if you can then place a photo from Photos.

Finally it would be worth trying a forced restart of your iPad as outlined on this link.  

[David Willcocks]

Hi yes thanks for that stokerg I've done that and now it seems to be working, I hope anyway...Thanks to you both for your support....