Eddy-2 Posted April 21, 2022 Share Posted April 21, 2022 Designer 1.10.5.1342, Windows 10. Not a major problem. I create a new document, 110mm w x 210mm h, portrait with 10mm margins. I click on Document Setup and change the width to 90mm, then OK. The margins readjust as expected but the overall width remains at 110mm. Zooming in or out clears the problem and resets the dimensions. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted April 22, 2022 Staff Share Posted April 22, 2022 Hi @Eddy-2, Are you referring to the overall width of the document remaining at 110mm until zooming in/out? I was not able to replicate this issue, as when I resized the document to 90mm w the canvas immediately resized along with the margins re-adjusted to 10mm. Does the issue still occur after disabling Hardware Acceleration in Preferences > Performance? If so, could you perhaps provide a recording demonstrating this? Thanks! Quote Link to comment Share on other sites More sharing options...
joe_l Posted April 22, 2022 Share Posted April 22, 2022 26 minutes ago, NathanC said: If so, could you perhaps provide a recording demonstrating this? Same for me. HWA is off. Recording attached. resize.mp4 Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Staff NathanC Posted April 22, 2022 Staff Share Posted April 22, 2022 7 minutes ago, joe_l said: Same for me. HWA is off. Recording attached. Thanks for demonstrating, still working as expected on my setup. Do you mind sending over a screenshot of your performance preferences? Quote Link to comment Share on other sites More sharing options...
joe_l Posted April 22, 2022 Share Posted April 22, 2022 3 minutes ago, NathanC said: Do you mind sending over a screenshot of your performance preferences? Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Staff NathanC Posted April 22, 2022 Staff Share Posted April 22, 2022 Thanks, This still may be a rendering issue, if you set the renderer to the software (WARP) does it still occur after restarting? Quote Link to comment Share on other sites More sharing options...
joe_l Posted April 22, 2022 Share Posted April 22, 2022 1 minute ago, NathanC said: if you set the renderer to the software (WARP) does it still occur after restarting? Still happens. Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Eddy-2 Posted April 22, 2022 Author Share Posted April 22, 2022 Hello Nathan. The three attachments, new document, change width and zoom out detail the problem. After disabling Hardware acceleration, the problem persists. Something I've just noticed is that when I increase the width back from 90mm to 110mm, the document resizes as expected. Also attached is the document preferences after disabling Hardware Acceleration. Quote Link to comment Share on other sites More sharing options...
Eddy-2 Posted April 22, 2022 Author Share Posted April 22, 2022 Thanks Hens. I've changed the UI to dark (and Renderer to WARP) and it still happens. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted April 22, 2022 Staff Share Posted April 22, 2022 Thanks for the details, I can confirm we've been able replicate this issue and it has now been logged with the developers for resolution. 🙂 joe_l 1 Quote Link to comment Share on other sites More sharing options...
Eddy-2 Posted April 22, 2022 Author Share Posted April 22, 2022 Thanks Nathan. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.