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Posted
5 hours ago, RevSam said:

I own the software for serif pp6 with a product key. I want to install on a new computer but the key is not longer valid. Help

Product Keys don't change, so as long as you are sure you are using the right Product Key, that worked before, it will still work. (But do check that you have copied/typed it exactly.) If you are having a problem with the Registration Number this will now be: 881887. If it is actually PP6 (not PPX6, which is still quite old) this is now extremely old, which may cause some problems trying to install/run it on a new PC.

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted
3 hours ago, GarryP said:

To get help for Page Plus you would be better-off asking here: https://community.serif.com/products/pageplus

Please note that the CommunityPlus support forums are due to close (and the whole community.serif.com website is due to be removed) on 5th July 2022; i.e. little more than ten weeks from now.

https://community.serif.com/forum/communityplus/116555/communityplus-closure-announcement

All users of Serif software are welcome to join my independent forum site. Unfortunately, an intractable problem with spam signups has forced me disable the automated registration procedure, so you’ll need to email me as instructed in the Announcements panel on the site.

1 hour ago, PaulEC said:

If it is actually PP6 (not PPX6, which is still quite old) this is now extremely old, which may cause some problems trying to install/run it on a new PC.

If it really were PP6 it wouldn’t have a product key, since these were only added some time after the ‘X’ numbering was introduced. PPX6 runs OK on Windows 10.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

You have a much better memory than myself! I can't actually remember what the first version of PP was that I used, I just remember sitting on the end of a phone for ages, trying to get some number to register PP so that it would work, while a marketing person tried to sell me other products! 😄

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted
20 minutes ago, PaulEC said:

You have a much better memory than myself!

I very much doubt it, Paul, but I have a record of my product keys and they only go back as far as X4.

22 minutes ago, PaulEC said:

I can't actually remember what the first version of PP was that I used

I had PagePlus Intro on floppy disk. Does that count? I certainly bought PP5 but I also have a vague recollection of using PP3.

26 minutes ago, PaulEC said:

I just remember sitting on the end of a phone for ages, trying to get some number to register PP so that it would work, while a marketing person tried to sell me other products! 😄

Not just trying to upsell, but doing so while “waiting for” the registration key to be generated!! 9_9

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted
8 hours ago, Alfred said:

Please note that the CommunityPlus support forums are due to close (and the whole community.serif.com website is due to be removed) on 5th July 2022; i.e. little more than ten weeks from now.

https://community.serif.com/forum/communityplus/116555/communityplus-closure-announcement

All users of Serif software are welcome to join my independent forum site. Unfortunately, an intractable problem with spam signups has forced me disable the automated registration procedure, so you’ll need to email me as instructed in the Announcements panel on the site.

If it really were PP6 it wouldn’t have a product key, since these were only added some time after the ‘X’ numbering was introduced. PPX6 runs OK on Windows 10.

 

8 hours ago, Alfred said:

Please note that the CommunityPlus support forums are due to close (and the whole community.serif.com website is due to be removed) on 5th July 2022; i.e. little more than ten weeks from now.

https://community.serif.com/forum/communityplus/116555/communityplus-closure-announcement

All users of Serif software are welcome to join my independent forum site. Unfortunately, an intractable problem with spam signups has forced me disable the automated registration procedure, so you’ll need to email me as instructed in the Announcements panel on the site.

If it really were PP6 it wouldn’t have a product key, since these were only added some time after the ‘X’ numbering was introduced. PPX6 runs OK on Windows 10.

 

Posted

Thanks Alfred. I went back and checked my entry and I was off by one letter. Alls well that ends well. Installed and up and running. I may upgrade one of these days, but I'm retired now and the old program still does everything I occasionally need. Thanks.

Posted
6 hours ago, RevSam said:

Thanks Alfred. I went back and checked my entry and I was off by one letter. Alls well that ends well. Installed and up and running.

Glad to hear it, @RevSam, but credit where credit’s due! It was Paul who wrote:

23 hours ago, PaulEC said:

Product Keys don't change, so as long as you are sure you are using the right Product Key, that worked before, it will still work. (But do check that you have copied/typed it exactly.)

Just as a point of information, if you had quoted the error code it should have been possible to find out where the error was.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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