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wereus

Cannot open JPG or PNG in Aff. Photo

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Hello, I am unable to open PNG or JPG files. If I try to open them, AP does nothing. In Dock icon menu I can see "Affinity Photo - Loading 1 document" but nothing really happens. It does not matter which method I use to open (menu File/Open, dragging file into app or into icon, right click in Finder and Open with... etc. 

When I try to quit application, alert is shown saying "At least one file is currently being opened. Please wait for files to load before quitting the application." so I have to force quit.

I am running AP 1.4 (but I am sure this bug was there before last update) on Yosemite 10.10.5, iMac 8,1 Core 2 Duo 2008.

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Hi wereus

 

I've been giviing this a go and I can seem to open both jpg and png fine. Is it specific files you are having trouble with or are you getting this with all pngs and jpegs? Do the files eventually open after enough time?

 

Would you be able to hold down ctrl and then run the app. You should get some options you can reset, then see if this is still affecting you?

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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I'm also having issues with opening jpgs and png. Affinity splash screen loads before crashing if dragging onto app icon to launch. Using open command also crashes now. I've just deleted and will try downloading again in case something corrupt.

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