monsieurcano Posted April 17, 2022 Posted April 17, 2022 Hi, I tried many times to install the new version 1.9 from the 1.8.5 but it always bug in windows 10. How can i update my version? Thanks François. Quote
PeteMacca Posted April 17, 2022 Posted April 17, 2022 Hi @monsieurcano What happens? Please explain. Do you get error messages? What are the system specs? Quote
walt.farrell Posted April 17, 2022 Posted April 17, 2022 Also, where did you purchase Affinity Photo, from the Microsoft Store or the Affinity Store? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff DWright Posted April 19, 2022 Staff Posted April 19, 2022 Can you please check that you have the Windows 10 1607 Anniversary update or higher installed as this is now required for Affinity Photo Quote
PeteMacca Posted April 19, 2022 Posted April 19, 2022 Not that this is the cause of your problem..., but why go to version 1.9, and not 1.10? Quote
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