IHS Posted April 15, 2022 Posted April 15, 2022 (edited) hi I’m having problems with importing .arw(raw) files. my camera model is sony A7C, lens is 28 -70mm F2.8 50. after I import raw files, top of the screen appears “no camera data” but when I search it from my iPad they do have the information of the raw files which includes camera body and lens information I’m also importing the image file. but I’m not sure if it’s the raw file or the jpeg. when I see the file size it looks like the jpeg butactually the files which is happening is the raw file Edited April 15, 2022 by IHS deleted the image Quote
walt.farrell Posted April 15, 2022 Posted April 15, 2022 Are they opening in the Develop Persona or the Photo Persona? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
IHS Posted April 15, 2022 Author Posted April 15, 2022 both of them showing blank. i found out the JPEG+RAW file which been imported by Photo app is having problem but the RAW files directly copyed by file app are opening fine. Quote
Staff DWright Posted April 19, 2022 Staff Posted April 19, 2022 Is it possible for you to post a screen shot showing the issue that you are having. Quote
IHS Posted April 25, 2022 Author Posted April 25, 2022 sorry for the late reply attaching file that i record from my ipad you’ll see both files (jpeg+raw , raw) opening in each file, photo apps, the raw file which is open from ‘import from cloud’ is opening well but the ‘import from photos’ will have no raw infos looks like the jpeg+raw file having problem thank you IMG_0162.MOV Quote
Staff DWright Posted May 9, 2022 Staff Posted May 9, 2022 I have logged this with our developers can you please confirm the iPad model and the iPadOS version that you are using. Quote
IHS Posted May 9, 2022 Author Posted May 9, 2022 thanks for the reply ipad pro 3rdGen (11inch) 15.4.1 (19E258) let me know if you need any other info Quote
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