Affinity Publisher - all menu options greyed out on launching

[garfybeds]

I am running Affinity Publisher on an M1 Mac.  I have just installed the latest update and when I launch the application all the menus and shortcut buttons are greyed out.  I cannot create a new document.  However, if I open an existing document the menus come alive - I still cannot create a new document in that situation.

The application is registered to my account.

[joe_l]

? The File menu isn't greyed out or use the keyboard shortcut to create a new document.

[NathanC]

Hi @garfybeds,

It is normal for all options along the toolbar to be greyed out when no document is loaded in Publisher, What happens when you try and create a new document by going to file > new > double click a document preset?

[Old Bruce]

4 hours ago, garfybeds said:

I still cannot create a new document in that situation.

Perhaps the New file dialog box is off screen.

[garfybeds]

6 minutes ago, Old Bruce said:

Perhaps the New file dialog box is off screen.

Yes that was it!  Well done, thank you for your help.  Not sure why it was, I only run one screen.