Affinity Photo processing image problem

[Colin Red]

Hope someone can help, this is really frustrating !!!!!!!!!!!

MacBook Pro (16-inch, 2019) 2.3 GHz 8-Core Intel Core i9 16 GB 2667 MHz DDR4 AMD Radeon Pro 5500M 4 GB running macOS 12.3.1 

Metal Compute is on ......... Monitor NEC PA271Q .......... Computer and Monitor were connected via usb c ...... out of desperation the connection is now done via HDMI and usb c  ...... still have the same issue

This is only happening with Photo , have not seen it in other software

All help greatly appreciated

Colin

[Callum]

Hi Colin,

In regards to the grey boxes shown in your first screenshot does disabling metal compute solve this issue? In regards to the HSL wheel this is a known issue with dual monitors that is logged with our developers to be fixed a temporary work around that should solve this issue is dragging the HSL panel onto another monitor and then back again.

Thanks
C

[Colin Red]

Hi Callum,

                Thank you,  Disabling Metal Compute does not appear to cause the issue, however I did notice that when I did disable Metal Compute that when performing Blend Ranges the screen became choppy on the NEC monitor and my fans on the Mac Book Pro sped up. Not sure I like the idea of disabling it

Colin

[Colin Red]

Over the past few days I have monitored Affinity Photo with Monterey ( latest version ) I have tried checking and unchecking "Automatic Graphic Switching" but doing this does not help. "Blend Ranges" has become almost unusable as I consistently get the spinning coloured ball when trying to adjust the anchor points or curves. Also the fan speed on the laptop increases when using Photo. Hope this info helps.

[Colin Red]

I have been trying to replicate the issue with my external monitor disconnected, but as you can see the screen shot shows the issue is still around. I have saved the AF file with the history if you wish for me to send the file to you

 

[Colin Red]

I can no longer use Affinity Photo with confidence. The 2 files included show the image in Photo and the exported image of the same file

[Colin Red]

Hi,

 I may have found my issue, please see the enclosed screen shot, it has made a big difference. I am using Monterey on my Mac 

Colin