JBT27 Posted April 12, 2022 Posted April 12, 2022 Hi - this is odd. We did these menus back in August, 2021, using Designer 1.10.1.1142. Today we needed to open them again, now using 1.10.5.1342. You can see the differences in the attached screengrabs. The one on the left is the earlier version, and the one on the right is what we saw today. There are 8 of these, and all of them are displaying these inconsistencies. Alignments have changed, positions and sizes of text boxes as well. We have not touched these files since, so we are baffled as to what has happened. Any ideas please? Thanks. Julian. Quote
walt.farrell Posted April 12, 2022 Posted April 12, 2022 Welcome to the Serif Affinity forums. A few potential causes: The fonts are perhaps different now than when you created the files, especially if you're using a different computer than the original one, or the OS or fonts have been updated since then. Some bug in Affinity 1.10.1 has been fixed. A new bug has been created. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
JBT27 Posted April 12, 2022 Author Posted April 12, 2022 Thanks! It's the same computer and Windows 10, albeit with several updates inbetween. I went through the forum earlier to see if anyone had posted something similar, but I cannot find anything. The fonts are the same. We have an identical computer, but with the older version of Designer, which opened the same file fine, just this afternoon. I tended to think bug, but with no sign of reports I am not so sure. Quote
walt.farrell Posted April 12, 2022 Posted April 12, 2022 2 hours ago, JBT27 said: I tended to think bug, but with no sign of reports I am not so sure. There have been various old bugs which, when fixed, have changed layout. Any diagnosis will probably require having the actual file and access to both releases of Designer. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Staff NathanC Posted April 13, 2022 Staff Posted April 13, 2022 Hi @JBT27 welcome to the forums, As Walt mentioned, it's likely to be one of the causes outlined, however we'll need the file so this can be investigated further, feel free to upload it to the below private dropbox link. https://www.dropbox.com/request/s3ZgMti2OSUxGwjIoLyW Quote
JBT27 Posted May 10, 2022 Author Posted May 10, 2022 Can you please reopen the Dropbox link? Apologies for delay, but I was unexpectedly taken into hospital. I would still like to resolve this problem. Thanks. Quote
Staff NathanC Posted May 11, 2022 Staff Posted May 11, 2022 15 hours ago, JBT27 said: Can you please reopen the Dropbox link? Apologies for delay, but I was unexpectedly taken into hospital. I would still like to resolve this problem. Thanks. No Problem, I've reopened the link below. https://www.dropbox.com/request/oJSpJ1AR5RvMTbR56wmN Quote
JBT27 Posted May 12, 2022 Author Posted May 12, 2022 Hi - thanks very much. I have uploaded the original file to DropBox, which is from 9th June last year. Details as mentioned above. Quote
Staff NathanC Posted May 12, 2022 Staff Posted May 12, 2022 Hi @JBT27 I haven't opened this file on 1.10.1 yet however I found that as soon as I installed the 'Roboto' font the text frames correctly re-aligned itself in line with your original image again. Perhaps removing/re-installing this font may help? Quote
JBT27 Posted May 12, 2022 Author Posted May 12, 2022 Ah - thanks. I'll try that and report back. Quote
JBT27 Posted May 15, 2022 Author Posted May 15, 2022 Reinstalling Roboto seems to have resolved the issue. Thanks very much all. NathanC 1 Quote
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