KenLow Posted April 12, 2022 Share Posted April 12, 2022 System set-up: 1) Windows 11 Home Edition (with all latest updates installed) 2) Affinity Photo 1.10.5.1342 3) AMD Ryzen 5600G APU with AMD 4.03.03.624 update package 4) AMD Adrenalin Edition 22.4.1 Affinity Photo was running fine prior to the AMD 4.03.03.624 update package. After installing the AMD 4.03.03.624 update package (https://www.amd.com/en/support/kb/release-notes/rn-ryzen-chipset-4-03-03-431) , Affinity Photo crawls (running very slowly) to the point it is practically unusable. Launching the app, opening a work file, going to 'preferences', etc. takes ages to execute. AP does not crash though, surprisingly. Oddly, if i reinstall the driver package or Affinity Photo, it works ok for a short while and then acts up again. Thought about rolling back to the older driver set to get AP working like before but i haven't found a way to do this. Any assistance / support greatly appreciated. Thanks. Ken. AMD_Chipset_Software_Install.log Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted April 12, 2022 Staff Share Posted April 12, 2022 Hi Ken, Welcome to the forums Please could you go into the apps preferences and under the performance section try disabling Open CL if it isn't disabled already then restart the app to see if this issue still occurs? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
KenLow Posted April 12, 2022 Author Share Posted April 12, 2022 @Callum hi callum, i disabled hardware acceleration/Open CL as you have suggested, restart the app, the issue is still there. i can send you a screen recording to illustrate the issue if you are happy to provide your email address. thanks. ken Quote Link to comment Share on other sites More sharing options...
Subclavius Posted April 27, 2022 Share Posted April 27, 2022 @KenLow From memory, the process to regress to the previous AMD chipset drivers is not difficult: (1) uninstall the 4.03 package (2) reboot (3) install the previous driver package. Quote Link to comment Share on other sites More sharing options...
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