Jump to content
You must now use your email address to sign in [click for more info] ×

Opening font selector in styles menu causes crash


Recommended Posts

Affinity Version: 1.10.5.1342

Windows Version: Windows 10 Home

Behaviour: When I enter a style menu and select a font, the app does not display the font drop down menu, freezes for a second, and then crashes immediately. This happens whether it is a paragraph style menu or a character style menu. Selecting a font from the primary screen (i.e. when using the Text Box or Artistic Text tools) works.

Attempted mitigations: Tried opening a new document, restarting, uninstalling and reinstalling. Nothing worked.

Link to comment
Share on other sites

  • Staff

Hi @ClearlyOutOfTimeand Welcome to the Forums,

Could you attach your latest crash report?  To find the report, please see this link.

Also, can you try starting Publisher using the --disable-font-preview-cache flag makes any difference?  Restart your PC and once restarted, press the Windows Key + R on your keyboard to open the Run dialog and then type CMD and press Enter. This will launch Command Prompt.

Presuming you have the app installed in the default location, type in cd "C:\Program Files\Affinity\Publisher\" and press Enter. Now type:
Publisher --disable-font-preview-cache

and press Enter - the app will now launch.  Are you able to replicate the crash when selecting a font now?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.