brush options

[hwtryan]

Hi, so I'm having an issue in that I can use the brush tool but there appears to be only one brush choice. when click on the brush tab it comes up empty. How do I get the various brush options back? I've taken a picture of my problem below. thanks.

[firstdefence]

Under Preferences > Miscellaneous you can reset the brushes.

Welcome to the forum by the way.

[hwtryan]

Hi and thank you for the response, however I tried that and it doesn't appear to do anything for me. still having the same issue.

[walt.farrell]

What do you see if you click on the category pulldown, seen below in your screenshot:

[hwtryan]

it too is blank.

[walt.farrell]

Thanks.

Then, possibly:

1. Close the application.
2. Press and hold the Ctrl key, and click on the application to start it.
3. Once you get the Clear User Data dialog, release the Ctrl key.
4. Uncheck the first 3 items in the list, and check Reset Brushes.
5. Click the Clear button.

[Old Bruce]

Even easier is to use Preferences > Miscellaneous and hit the Reset Brushes there.

[walt.farrell]

1 hour ago, Old Bruce said:

Even easier is to use Preferences > Miscellaneous and hit the Reset Brushes there.

@hwtryan said they'd tried that, and it didn't help.

I have experienced situations (mainly with Assets) where the Preferences approach didn't work, but the Ctrl Start method did.

[Callum]

Hi Hwtryan,

Please could you navigate to the following path C:\Program Files\Affinity\Photo\Resources and tell me if the raster_brushes.propcol file is missing?

Thanks
C

[hwtryan]

@walt.farrell Still not working for me, but thank you for the tips.

@Callum I don't see it.

[Callum]

Hi Hwtryan,

Sorry I gave the wrong path previously in your screenshot there is a Affinity Photo folder can the rasterbrushes.propcol be found inside this folder?

Thanks
C

[hwtryan]

all I can see in the Affinity Photo folder are rasterbrushes.strings files. None of the brushes, raster, vector etc have any .propcol in their title.

[walt.farrell]

17 minutes ago, hwtryan said:

all I can see in the Affinity Photo folder are rasterbrushes.strings files. None of the brushes, raster, vector etc have any .propcol in their title.

This is what you should see (though probably on disk C rather than E):

[hwtryan]

this is all I see when I look. Is there a way to get all the brush files back?

[walt.farrell]

11 minutes ago, hwtryan said:

this is all I see when I look. Is there a way to get all the brush files back?

@Callum might have further comments, but the only way I know would be to reinstall the program. Or, possibly, if you run the installer again it will give you a Repair option that might work.

However, it is likely that something deleted those files, and if you simply put them back whatever deleted them the first time will probably just do so again. Likely culprits would include Antivirus programs, Anti-malware programs, or cleanup programs that delete "unnecessary" files. It would be useful to know which of those programs you're using.

[hwtryan]

I have anti virus and malware programs on my computer. I wouldn't be surprised if it was them as they have been known to do similar things in the past.

 

[hwtryan]

uninstalling and re installing did the trick. thanks guys. Likely it was the virus/ malware programs as you said. thanks so much you guys!!!!