My lines change when i export

[Jacqueline Slenders]

Hello sweet people, 

I a very new to Adesigner. 

Recently made a logo (for one of my own projects) and now having trouble exporting it. When i export a pdf the base of the lines change. I am not quit sure if i explain well. 

I will add two screenshots. One in ADesigner and one  of an export i tried. 

Also when i export the little balls are competely pixxelated. i dont know what i did wrong. Hope somebody can help me out. 

LOGO NEW DESIGN tryyyyyy.pdf

[Dan C]

Hi @Jacqueline Slenders,

Welcome to the Affinity Forums

I'd like to request a copy of your Affinity document to further investigate this for you, can you please upload a copy of your .afdesign to the below link for me?

https://www.dropbox.com/request/2wW1s5x4KQPTMBkHQ7Oc

Once uploaded, please reply here to let me know - and include screenshots of your PDF export settings, including the 'More...' dialog.

Many thanks in advance!

[Jacqueline Slenders]

10 minutes ago, Dan C said:

Hi @Jacqueline Slenders,

Welcome to the Affinity Forums

I'd like to request a copy of your Affinity document to further investigate this for you, can you please upload a copy of your .afdesign to the below link for me?

https://www.dropbox.com/request/2wW1s5x4KQPTMBkHQ7Oc

Once uploaded, please reply here to let me know - and include screenshots of your PDF export settings, including the 'More...' dialog.

Many thanks in advance!

Hi Dan I just uploaded both to drpbox! Thank you so much in advance for helping me!

Jacqueline

[Jacqueline Slenders]

2 minutes ago, Jacqueline Slenders said:

Hi Dan I just uploaded both to drpbox! Thank you so much in advance for helping me!

Jacqueline

14 minutes ago, Dan C said:

Hi @Jacqueline Slenders,

Welcome to the Affinity Forums

I'd like to request a copy of your Affinity document to further investigate this for you, can you please upload a copy of your .afdesign to the below link for me?

https://www.dropbox.com/request/2wW1s5x4KQPTMBkHQ7Oc

Once uploaded, please reply here to let me know - and include screenshots of your PDF export settings, including the 'More...' dialog.

Many thanks in advance!

As for the little dots... I replaced all of them with a simple fill and that helped...

But now the center line of the 'feathers' is still the problem. 

[Dan C]

Thanks for providing that for me! I can see that when exporting to PDF the curves are being 'Expanded' and this process does not appear to be completing correctly, causing the change in the curve you're seeing.

However I'm not 100% certain for the exact reason behind this currently - as we're aware of certain issues when expanding a stroke that has a pressure profile applied, but I have removed any pressure from this stroke and it still fails to expand. I have also experienced some very strange rendering issues with this stroke in my testing-

Can you please confirm for me, how were these Curves created? Which tool did you use in Designer, and are you using a mouse, touchpad, drawing tablet etc?

My colleague has discovered that these curves appear to be drastically resized, as with objects in Affinity you can double click on tool handles using the Move Tool to return the object to it's original size. Doing this for this curve sets it to a width of 119049623293771.5 px, which certainly doesn't seem correct!

[Dan C]

In the meantime I have done my best to manually fix this file and I will return it to yourself through Dropbox, using the email address you sign into the Forums with - try exporting this again and let me know if the results are closer to the expected.

Please note that PDF/X-1a doesn't allow transparencies, so any of your objects with partial opacity will be exported at 100%

[Jacqueline Slenders]

2 hours ago, Dan C said:

Thanks for providing that for me! I can see that when exporting to PDF the curves are being 'Expanded' and this process does not appear to be completing correctly, causing the change in the curve you're seeing.

However I'm not 100% certain for the exact reason behind this currently - as we're aware of certain issues when expanding a stroke that has a pressure profile applied, but I have removed any pressure from this stroke and it still fails to expand. I have also experienced some very strange rendering issues with this stroke in my testing-

Can you please confirm for me, how were these Curves created? Which tool did you use in Designer, and are you using a mouse, touchpad, drawing tablet etc?

My colleague has discovered that these curves appear to be drastically resized, as with objects in Affinity you can double click on tool handles using the Move Tool to return the object to it's original size. Doing this for this curve sets it to a width of 119049623293771.5 px, which certainly doesn't seem correct!

Hi Dan, thank you so much... I had to leave the house for a few hours. 

I worked on a macbook pro using the touchpad. I used the pen tool. and played around with the brush width and variance. For the resizing i just wouldn't know... I csant think of anything I did that would explain that!

I will download and export your file now! 🙌🏼❤️

[Jacqueline Slenders]

Oh Dan, wow it worked!!!! I am so happy...

I would really love to know what you did exactly to understand what I did wrong...

Could you let me know? You really really helped me big time. Thank you so much!

Jacqueline Slenders - LOGO NEW DESIGN BACK UP_F TEST.pdf

[Dan C]

No problem at all, thanks for confirming that for me - I'm going to log this file with our developers to be investigated further regardless, so we can hopefully better understand how these curves have become slightly 'corrupted' and hopefully reduce the chance of this happening in the future

On 4/1/2022 at 6:39 PM, Jacqueline Slenders said:

I would really love to know what you did exactly to understand what I did wrong...

Essentially, your middle curves had the final node 'returning' back up the line, which isn't necessary. Equally, your pressure profile 'cut off' rather sharply and this was also causing issues when expanding the stroke -

Manually changing this for all of the central lines allowed the file to export as expected!

[Jacqueline Slenders]

On 4/4/2022 at 11:18 AM, Dan C said:

No problem at all, thanks for confirming that for me - I'm going to log this file with our developers to be investigated further regardless, so we can hopefully better understand how these curves have become slightly 'corrupted' and hopefully reduce the chance of this happening in the future

Essentially, your middle curves had the final node 'returning' back up the line, which isn't necessary. Equally, your pressure profile 'cut off' rather sharply and this was also causing issues when expanding the stroke -

Manually changing this for all of the central lines allowed the file to export as expected!

Thank you so much Dan. It really really help. 

 

I am sorry but I have one more question... 
Is there maybe an explanation for the best settings I cannot seem to find out. Exporting to pdf seems to be fine now... but when i copy it to a design for the facebook banner it looks horribly pixelated. I am also having problems exporting to png and jpeg.  

 

Would you maybe be able to help me out?

[Dan C]

No problem at all! Can you please provide a screenshot of your PNG/JPEG export settings for me?

Does the image appear okay before uploading to Facebook? Ie if you open the exported JPEG in an image viewer?

I've exported the design here to JPEG using the 'Best Quality' preset and I'm not seeing the same issue currently.

[Jacqueline Slenders]

6 minutes ago, Dan C said:

No problem at all! Can you please provide a screenshot of your PNG/JPEG export settings for me?

Does the image appear okay before uploading to Facebook? Ie if you open the exported JPEG in an image viewer?

I've exported the design here to JPEG using the 'Best Quality' preset and I'm not seeing the same issue currently.

 

[Jacqueline Slenders]

I have tried Laczos aswell

 

[Jacqueline Slenders]

Also i made a new doc 1080x1080 for logo png for socials and a facebook banner and pasted the logo in there. Before I used to even be able to use a png file in designs for my socials. 

[Jacqueline Slenders]

[Dan C]

Many thanks for the screenshots and information provided!

I've exported your design out at 2 sizes, the size in your original document (3783 x 3820, left) and at the new size (1080 x 1080, right) and compared these below -

As can be seen, with the reduced number of pixels in the exported file, the perceived quality is lowered, which is to be expected.

However I can't see any fault from the application when exporting these files to a raster format, as the larger version, below, appears as sharp as I'd expect - 

One option could be to increase the resolution size when exporting, as the larger the pixel size the more information the file can hold and the less pixelated it will appear.

For example, if I select the Group in your design, then export using the following settings -

You should find the increased pixel size provides a higher clarity image, even at high zoom levels.

Does this help?

[Jacqueline Slenders]

19 hours ago, Dan C said:

Many thanks for the screenshots and information provided!

I've exported your design out at 2 sizes, the size in your original document (3783 x 3820, left) and at the new size (1080 x 1080, right) and compared these below -

As can be seen, with the reduced number of pixels in the exported file, the perceived quality is lowered, which is to be expected.

However I can't see any fault from the application when exporting these files to a raster format, as the larger version, below, appears as sharp as I'd expect - 

One option could be to increase the resolution size when exporting, as the larger the pixel size the more information the file can hold and the less pixelated it will appear.

For example, if I select the Group in your design, then export using the following settings -

You should find the increased pixel size provides a higher clarity image, even at high zoom levels.

Does this help?

Hi Dan, this sure does help... but there is a but... 🙂 

If i then paste the logo to a facebook banner design and i export it... it looks like this...:-( 

Sorry I did your new workflow on the white version, but same document. 

 

 

[Dan C]

4 hours ago, Jacqueline Slenders said:

If i then paste the logo to a facebook banner design and i export it... it looks like this...:-( 

Apologies, I'm not sure what you mean by this - and as there are 4 images attached I'm not certain which is the export, which has been uploaded to Facebook etc.

Can you expand on the steps you're taking? When you say 'paste the logo to a facebook banner design', is this within the Affinity apps?