Adriandw Posted March 31, 2022 Posted March 31, 2022 I am getting a missing font message from the Preflight check. It's confusing because it is saying that Source Sans Pro Light is missing. Source Sans Pro Light is actually installed. Affinity Publisher 1.10.5 suggests Source Sans Pro Light as the replacement font. How can this be? How can I find out which part of my document is causing the problem? Adrian. Quote
walt.farrell Posted March 31, 2022 Posted March 31, 2022 3 minutes ago, Adriandw said: How can I find out which part of my document is causing the problem? Does double-clicking on the Preflight message help you locate the problem? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Adriandw Posted March 31, 2022 Author Posted March 31, 2022 Hi Walt thanks for the response. Unfortunately double clicking on the preflight message doesn't do anything. Single-clicking the "Fix" button by the preflight error message brings up the panel I pasted above, suggesting I replace the (allegedly) missing Source Sans Pro Light with itself. If I ignore the error, the export to PDF seems to work OK, but it's still worrying. I'm running MacOS Monterey on an M1 Macbook Pro, in case that's relevant. Quote
kenmcd Posted March 31, 2022 Posted March 31, 2022 4 hours ago, Adriandw said: I am getting a missing font message from the Preflight check. It's confusing because it is saying that Source Sans Pro Light is missing. Source Sans Pro Light is actually installed. Affinity Publisher 1.10.5 suggests Source Sans Pro Light as the replacement font. How can this be? How can I find out which part of my document is causing the problem? Adrian. Would it be possible that you have two versions installed? Source Sans Pro is available in both OpenType-PS (.otf) and OpenType-TT (.ttf). On the Mac it is possible to install both. So could you or anyone else working on the doc have both installed, or different formats? Quote
Staff DWright Posted April 1, 2022 Staff Posted April 1, 2022 You could use the Font Book to check the status of the Sans Pro font as we reference this for active installed fonts. Quote
Adriandw Posted April 1, 2022 Author Posted April 1, 2022 @Dwight thanks - I already checked with Font Book. The installation of the Source Sans Pro family looks fine. I am imbedding several pages of a PDF generated in MS Word because I find the Word table editor easier to use than Publisher tables. The imbedded PDF uses several weights of Source Sans Pro (Regular, Italic, Bold and Semibold) but not Light. I get Placed PDF Version is not compatible warnings but the exported output from Publisher looks OK whether I ignore that warning or switch the PDF Passthrough setting to Interpret. There are a lot of occurrences of text using Source Sans Pro Light in my document - is there any way to globally change that to a different font to help troubleshoot? Quote
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