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Posted

Hi, when I try to print with publisher (also with designer and photo) the program crashes; I tried with different file and settings, and it's the same.

I reset PRAM and other things I can do, but nothing worked; macmini M1 with macOS 12.3, affinity suite updated to 1.10.5

attached the text file with error generated

publisher_crash.txt

  • Staff
Posted

Hi @evanmac,

Can you try the steps below and then see if you can print from Affinity:

  1. Go into the Notes app or TextEdit and type anything
  2. Select to Print > Presets > Show Presets > Tick the box to Reset Presets Menu to "Default Settings" After Printing
  3. Continue to print
  4. Now launch Affinity Designer > Open a document > Select Print
  5. If it hasn't crashed > Select printer settings manually and not "Last Used Settings" > Continue to print
  6. Select Print again > Untick the reset option listed above

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