Luisa Lopez Posted March 26, 2022 Share Posted March 26, 2022 Hello, as the title says, Publisher 1.10.4 will crash every time I try to open my file. Using Mojave as OS. I tried all possible solutions found in the forum and nothing works: copied the file, moved to another folder, updated Publisher to 10.5, uninstall, reinstall to 10.4, reset PRAM, open the file with Affinity Photo and nothing. I sent a copy to a friend and her Windows version showed an error saying the file has characteristics from an older version of Publisher that can't be read so I'm staying with the 10.4 version for now. Attached the corrupted file and a copy of the error report, plus the installed fonts I'm using, mentioning preflight warns for missing the fine variable no matter how many times I reinstall the font family. Thank you for your attention. Tesis 05.afpub reporte01.rtf Alegreya_Sans.zip Quote Link to comment Share on other sites More sharing options...
MikeTO Posted March 26, 2022 Share Posted March 26, 2022 It crashes for me, too, with 1.10.5 on macOS Monterey. The font isn't required for it to crash. Quote Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF My system: Affinity 2.4.2 for macOS Sonoma 14.4.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
Staff Callum Posted March 28, 2022 Staff Share Posted March 28, 2022 Hi Luisa Lopez, Welcome to the forums I'm sorry to hear your file is crashing on import I have logged this with our developers to be investigated further and will update this thread once I have more info. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
lexislav Posted March 30, 2022 Share Posted March 30, 2022 I have the same problem - Affinity Publisher (up-to-date on Mojave) crash when opening older files. The worst is that AP opens the files on every start and then crash… so I am not able to open Affinity Publisher 😞 Quote Link to comment Share on other sites More sharing options...
cinzia Posted March 31, 2022 Share Posted March 31, 2022 hello, same problem, i updated the software two days ago and now it crashes every few minutes, impossible to work. i'm on mojave 10.14.6 affinity designer 1.10.5.. any idea? Quote Link to comment Share on other sites More sharing options...
Luisa Lopez Posted April 2, 2022 Author Share Posted April 2, 2022 (edited) @Callum Hello, it's been a week and I haven't received any help. Now affinity publisher won't open any document I try and I'm afraid it corrupted my files again. Please help me, I can't keep losing my work like this. Tesis_09.afpub Tesis_08.afpub Tesis_10.afpub Affinity Publisher_2022-03-26-181004_iMac-de-Luisa.wakeups_resource.diag Edited April 2, 2022 by Luisa Lopez tagging moderator Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted April 5, 2022 Staff Share Posted April 5, 2022 Hi Luisa, Thank you for your extra files the developers have possibly identified a cause for this and it should hopefully be fixed in a future update unfortunately I don't think the files can be repaired. If possible could you tell me the last edits you were making with the file before this issue occurred? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
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