Anabel Posted March 25, 2022 Posted March 25, 2022 Hi to the team - after the latest update on 1.10.5 affinity publisher isn't working anymore - the program has hung up everytime I try to start it. I restarted the whole Computer for several times - installed a new version of Affinity publisher and hoped it would be the version before the update - but ist is the updated version and it still doesn't work. I have to do an important application and I hope you can help me fixing the problem. My system is macOS 11.6.2 Do you need more informations to solve the issue? Thanks for your efforts. Best regards, Anabel Quote
Anabel Posted March 25, 2022 Author Posted March 25, 2022 Ok I just did the PRAM Reset and it works 🙄 sorry for that✌️ Quote
Anabel Posted March 26, 2022 Author Posted March 26, 2022 Ok, it still doesn't work, every time I try to open a document it hangs up. Same with the Affinity Photo 1.10.5 - I did the release aswell a fiew minutes ago - PRAM doesn't help - could someone please give me some help? best, Anabel Quote
Dan C Posted March 28, 2022 Posted March 28, 2022 Hi @Anabel, Welcome to the Affinity Forums Sorry to hear you're having trouble! Just to confirm, you are able to open the Affinity application, but when loading documents the app hangs - does it over recover and the document open? Does this happen with any document/image, or only certain ones? Do you see any error messages or crash reports appear, or does the app just 'hang' with the beachball icon for your cursor? Many thanks in advance! Quote
Anabel Posted March 28, 2022 Author Posted March 28, 2022 Hi Dan, thanks for your reply. It hang up with every document before the opening exactly with the beachball icon and nothing was possible but the forced closure. With the update of Affinity Photo it was nearly the same - I couldn't open anything, nore create a new document. Yesterday evening I started the first aid on disc utility and some reboots and PRAMs later it worked okay and today. I'm happy!!! And I have a second Laptop in my studio and didn't update to the latest version to be on the safe side for my running projects, now I dare to update on this, too. I still don't know what happened I sent minimum 6 crashreports to apple, but didn't copy one, sorry, next time I will copy it, but it was really endlessly long. Thanks you for your offered help, but now it works. If anyhow it gets weird again I will report it immedeately, best Anabel Dan C 1 Quote
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