Error from Publisher handing over to designer

[DarkClown]

Error when trying to call Designer from Publisher (productive version):

[EmT]

Hi @DarkClown

Please could you confirm if you are using File > Edit In Designer or the StudioLink, also what type of object you are trying to edit. 

[walt.farrell]

Also, I think there's a known issue with "Edit in" and Read Only files, so you might check the file properties.

[DarkClown]

2 hours ago, EmT said:

Hi @DarkClown

Please could you confirm if you are using File > Edit In Designer or the StudioLink, also what type of object you are trying to edit. 

Yes, I used "Edit in Affinity Publisher" to do a "search and replace" that (from what I'm aware is not available in Designer) - did my replace and selected "Edit in Affinity Designer" to go back to Designer. The file consisted mainly of text, a line and a graphical vector object. (so nothing fancy or complex).

@walt.farrell Since I did not touch the file located on my system drive during operations I'd assume that it's fairly unlikely we have a read-only issue here.

[walt.farrell]

32 minutes ago, DarkClown said:

Since I did not touch the file located on my system drive during operations I'd assume that it's fairly unlikely we have a read-only issue here

Unless, for example, you're working on a file you downloaded via your browser. For example, with Firefox on Windows, if you click on a file and instead of Saving it you Open with some application, it's downloaded as read-only.

[DarkClown]

23 minutes ago, walt.farrell said:

Unless, for example, you're working on a file you downloaded via your browser. For example, with Firefox on Windows, if you click on a file and instead of Saving it you Open with some application, it's downloaded as read-only.

That's true - but in this case it's a fully self created document 🙂

[EmT]

@DarkClown Please could you attach the afdesign file so we can try to replicate this behaviour. 

[DarkClown]

Can do so - please give me a private upload link since I don't want to publicly share a customer project ...

[EmT]

@DarkClown Please can you upload the project to the link below 
https://www.dropbox.com/request/3KSkfzZAEmTPZbAfSyH0

[DarkClown]

On 3/28/2022 at 9:09 AM, EmT said:

@DarkClown Please can you upload the project to the link below 
https://www.dropbox.com/request/3KSkfzZAEmTPZbAfSyH0

Sorry for the delay ... file is uploaded (it was edited in Publisher and the error occured when re-transfering back to Designer)

[EmT]

@DarkClown We have not been able to recreate this. Please could you advise exactly what was replaced to get this error and is it something you can recreate? 

[DarkClown]

Just now, EmT said:

@DarkClown We have not been able to recreate this. Please could you advise exactly what was replaced to get this error and is it something you can recreate? 

I'm aware that these kind of problems can be a nightmare. Currently I'm not able to reproduce the error myself. It may be related to the things I did in Publisher.
What I did was:
The attached file (regrettfully in a slighly different version) was send to Publisher from Designer
In Designer I used the (search and) replace function for fonts to easily exchange all fonts for one of the 3 logo elements with a different font.
After that I wanted to send the file back to designer and the error occured.

[EmT]

Thank you for the information, if you do manage to find a way to recreate it then please let me know. 

If the error does re-occur could you create a .dmp file from task manager. You can do this by going to Task Manager and right-click the app which gives the error and see if you can create a dump file in the right-click menu.

[DarkClown]

13 minutes ago, EmT said:

Thank you for the information, if you do manage to find a way to recreate it then please let me know. 

If the error does re-occur could you create a .dmp file from task manager. You can do this by going to Task Manager and right-click the app which gives the error and see if you can create a dump file in the right-click menu.

Will do so!