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Posted

Hi All,

I'm new to Affinity Publisher and have been getting an error when trying to export to PDF. There were no problems with hyperlinks and although pre-light showed missing character warnings this was not preventing the export. 

As a test, and totally by chance, I rasterized some of the jpegs that I had imported and this fixed the problem. But this doesn't make sense to me and I wanted to ask if there's an explanation / solution for future documents? 

I've uploaded the file with the 4 images that seem to be the problem. 

Many thanks in advance for any help!

Test File - Presentation.afpub

  • Staff
Posted

Hi Joro,

The images in this file are missing due to being linked and not embedded so it exports fine for me unfortunately. Please could you try providing a copy of your file with the images embedded so I can try this here at my end. It could just be the case that one of these images had become corrupt and rasterising them or re adding them solved this issue. If you could provide a copy of the file that crashes or a crash log I should be able to provide more info.
 


Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

The export error seems to be caused by 1.) the colour profile in the images ("Gray Gamma 2.2", no suffix) in combination with 2.) the clipping mask via Vector Crop Tool.

904488772_colorprofileGrayGamma2.0nosuffix.jpg.5993bd72a33168f79c0183517cc19117.jpg

If I alter the profile (e.g. to sRGB default .icc) (see page 2) or remove the clipping rectangle (see page 3) the export works without error.

Test File - Presentation_ot.afpub

Test File - Presentation_ot.pdf

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

Posted

Thanks @thomaso!! Much appreciated. 

I can only see how to change the colour profile for the whole document. Would you be able to advise how I can do this for the individual image?

 

It sounds as though it is an error with the images I'm using rather than the software then?

 

J

Posted
6 minutes ago, Joro said:

It sounds as though it is an error with the images I'm using rather than the software then?

Looks like. Which application allows an ICC grayscale profile for a RGB image? Photoshop tells me that the ICC profile is not valid and ignores it. I hope the Affinities would do the same.

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Windows 10 / 11, Complete Suite Retail and Beta

Posted
2 hours ago, Joro said:

I can only see how to change the colour profile for the whole document. Would you be able to advise how I can do this for the individual image?

It sounds as though it is an error with the images I'm using rather than the software then?

Just open & save the image with another profile. If linked you can use the "Edit Image" button in the context toolbar. I am not aware of a possibility for embedded resources.

I'd say there are two issue sources: one is your image files with its profile, the other is Affinity with its way to handle the masking rectangle, respectively Vector Crop Tool. In particular the latter is reported already for various issues / bugs, some of them tagged by Serif.

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

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