Affinity Designer ended trial early despite having over 20 days left

[sara cherry]

I initiated an educational trial (30 days) for the Affinity programs on the 6th of March, and despite Affinity Publisher still working, Affinity Designer kicked me out for some reason. Now it doesn't accept the product key that originally was given for the trial due to it having already been claimed. Has this happened to anybody else? What can I do?

[SFurniss]

@sara cherry

If you can email our educational team on edusales@serif.com, they will be happy to look into this for you.