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Posted

Hi, I've just had to do a Windows 10 reset where all my apps were deleted.  However, the Affinity installation is still there and usable. When I come to install the new version (downloaded via the Affinity Store), it doesn't recognise the current installation and wants to install into an empty folder. But if I go to Add or remove programs or right click on the Affinity application and Uninstall, the Affinity programs don't appear on the list.  So am I OK to just delete the existing Affinity programs from the hard drive, and install again? 

Posted

Hi, @pixelshrink and welcome to the forums.

Looks like you bought the Affinity programme from the Windows Store? If so, there is no entry in Programs and Features.
 

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Posted

Did you install to the standard C drive, in the standard directory?

Did you do anything to move its AppData folder from C?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
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Posted
1 hour ago, pixelshrink said:

Thanks, no I installed in a different drive. I didn't move its appdata folder though.

Thanks. Then at a minimum I think you need to delete the folder you installed into before, or at least delete its contents. 

Or install into a different folder.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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