Andrew Buckle Posted March 7, 2022 Share Posted March 7, 2022 Been downloading the latest versions and living in hope that this will be fixed. I can go a week without the spinning wheel of death and then suddenly I get it for a solid day and it basically makes the app unusable. Doesn't matter if I have any panels open or not, it just suddenly pops up on any task. Go to the layer menu, spinning wheel etc ... from a super fast application to one of the hardest apps to use around. I like to do tutorials on Affinity Photo, it has been hard to do any of late and I am just back doing Photoshop and Illustrator ones as I can't go more than two seconds without the machine stalling on me. Is there any chance this will ever be fixed or should I just abandon the M1 (which is a fast enough machine with all the other apps) but with Affinity, it does become a nightmare Andrew Quote Link to comment Share on other sites More sharing options...
WN1X Posted March 7, 2022 Share Posted March 7, 2022 Have tried using the beta version of Photo? Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 7, 2022 Author Share Posted March 7, 2022 That is stated in the title (Affinity Photo and Beta) ... err, yes, the beta is just as problematic as the actual. It is hard to work out what triggers it. It can work for a few days and you won't see it and then suddenly you just get it over and over. and then all of a sudden it stops again for a week or so. Mentioned in my video community page and I am clearly not the only one getting the spinning wheel. I was hopefully that the beta would have fixed it Andrew Quote Link to comment Share on other sites More sharing options...
WN1X Posted March 7, 2022 Share Posted March 7, 2022 Sorry, I missed that. Are you running the latest version of MacOS (12.2.1)? I had issues with Photo prior to using 12.2. Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 7, 2022 Author Share Posted March 7, 2022 yes, using 12.2.1 as well. Perhaps it is just something with this M1, only got 8GB so perhaps that is causing it but before going to Monterey, it was quite fine and ever since, been a fun rid with Affinity Photo Andrew Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted March 8, 2022 Staff Share Posted March 8, 2022 16 hours ago, Andrew Buckle said: Perhaps it is just something with this M1, only got 8GB so perhaps that is causing it but before going to Monterey, it was quite fine and ever since, been a fun rid with Affinity Photo Im running a 16GB M1 MacBook Air here, do you have a set of actions that always results in the beach ball for you? Also did you purchase the app direct from us or via the Mac App Store? Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 8, 2022 Author Share Posted March 8, 2022 Bought the mac store one when it first came out. The beta though is from your website. Nothing to do with actions, no actions or macros running. Perhaps it one of those assistants ? Anyway, just testing that but I have had only one briefest of wheels today when closing the grid manager. Perhaps should have gone for the 16GB model, could be that as well ? Andrew. p.s as mentioned, can go days without it and then I can't get rid of it with even a reboot / shutdown. It will trigger on startup and continue whilst in use. As mentioned, others have also mentioned it as well to me so I am certain I am not the only one getting this odd glitch. Andrew Quote Link to comment Share on other sites More sharing options...
Tommy Turtle Posted March 13, 2022 Share Posted March 13, 2022 I have the same problem. 16” MacBook M1 Pro. Constant, random UI stalls. Infuriating. MacOS 12.2.1 Interestingly, I have a M1 Mac mini, base spec, 8gb, and it performs flawlessly. I purchased all the apps from the App Store. In the Publisher thread it was mentioned it was caused by a code signing / validation issue in MacOS. Is there anything we can do? or any timescale as to when this might be fixed - it is so strange, sometimes it's fine, sometimes it's infuriating. Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 13, 2022 Author Share Posted March 13, 2022 I can't work it out. I assumed it was some interface issue with some of the panels but that makes little sense as my M1 Monterey Designer basically 'looks' the same as Photo with layers etc and yet I have had no issues with Designer. Photo can go three or four days without any issues and then suddenly it will go 'spinning' wheel for an entire day and then stop o=doing it again for another random period. All very strange Andrew Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 13, 2022 Author Share Posted March 13, 2022 Is it fine with 16GB and M1 Monterey ?? Perhaps it is an issue with8GB or perhaps as I have an external SSD ? Quote Link to comment Share on other sites More sharing options...
Tommy Turtle Posted March 13, 2022 Share Posted March 13, 2022 I can’t see the pattern either. It was fine on an 13” M1 MacBook Pro, 16GB. I actually upgraded my laptop because I wanted a bigger screen, so for me, the only difference is M1 Pro. Like I said, I got a base model MacMini M1 and that performs better than my M1 Pro. I don’t know if it’s because it’s a fresh install and the install of the Affinity apps have been on my MacMini for ages or something else. The Beta versions improve things, but certain tasks get the beachball constantly. It doesn’t seem to like panning and scaling, that often freezes the ui. Quote Link to comment Share on other sites More sharing options...
Andrew Buckle Posted March 13, 2022 Author Share Posted March 13, 2022 Yes, panning does seem to trigger it, I can be working happily and then the slightest pan (which is easy when using the mac mouse) and suddenly it appears. Will have to look out for it when I zoom Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 13, 2022 Share Posted March 13, 2022 5 minutes ago, Tommy Turtle said: It was fine on an 13” M1 MacBook Pro, 16GB. Running the same OS (Monterey) at the same release level? Edit: And is one machine Intel while the other is an Apple M1 chip? Or are both M1? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Tommy Turtle Posted March 13, 2022 Share Posted March 13, 2022 Yep. Same OS release level, both machines Apple Silicon. Quote Link to comment Share on other sites More sharing options...
SanderEvers1983 Posted April 28, 2022 Share Posted April 28, 2022 Purchased Photo this week via your website. I have a 16 GB M1 Monterey and I get the rainbow wheel all the time. No other programs running and the Affinity document that I'm working with isn't all that fancy. Pretty frustrating! Quote Link to comment Share on other sites More sharing options...
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