Claes Posted May 30, 2022 Author Share Posted May 30, 2022 The company (Tele2 in Sweden) is my internet provider who also have an unlimited cloud service. Every time I make a change or add a new file it is instantly and automatically uploaded to the cloud. As I said earlier I never download anything. It´s just a safety backup BG Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 31, 2022 Staff Share Posted May 31, 2022 16 hours ago, Claes said: The company (Tele2 in Sweden) is my internet provider who also have an unlimited cloud service. Every time I make a change or add a new file it is instantly and automatically uploaded to the cloud. As I said earlier I never download anything. It´s just a safety backup BG Thanks for the information. Is it possible to temporarily disable the automatic sync when creating/saving or working on an Affinity document to see if the corrupting issues stops? Quote Link to comment Share on other sites More sharing options...
Claes Posted June 1, 2022 Author Share Posted June 1, 2022 I´ll try By the way, I saw there was a 50% discount for the Publisher that you used to recover the corrupt files. Is it possible for you to arrange the discount prise even if it is one day to late Could be great if the problem occur again Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 6, 2022 Staff Share Posted June 6, 2022 Apologies for the delayed response as it was a 4 day weekend in the UK last week - I'll send you a DM regarding this now Leigh 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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