Bernard Ho Posted March 1, 2022 Share Posted March 1, 2022 Hello friends in Serif, Since starting a new file is impossible, I sadly back to Illustrator for a while. 1. AF designer 1.10.4 (1.10.14) 2. Crash every time start a new file chosen. 3. Old document works fine, save as works fine... Crash only happened on start a new document. 4. macOS Monterey 12.2.1 hardwire acceleration tried with on and off, with the same crash on new file. I expected to start a new file and continue as a breadmaker. Recipe: control bar/file/new/... and shortcut Com+N. and welcome window bottom right/new file, all three got the same crash result. No running problem on my friend intel iMac i9 (32g Ram)(same macOS as mine) Hope all Serif friends have a warm coming spring. Bernard **Below is the Problem Details and system configuration** ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Affinity Designer [1045] Path: /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer Identifier: com.seriflabs.affinitydesigner Version: 1.10.4 (1.10.14) App Item ID: 824171161 App External ID: 845001251 Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-03-02 00:27:42.1911 +0800 OS Version: macOS 12.2.1 (21D62) Report Version: 12 Bridge OS Version: 3.0 (14Y910) Anonymous UUID: 9C3B97CC-AE7B-8A04-64BA-23D264EC6147 Time Awake Since Boot: 240 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: abort() called terminating with uncaught exception of type Kernel::ArchiveCorruptionException Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x7ff8120df112 __pthread_kill + 10 1 libsystem_pthread.dylib 0x7ff812115214 pthread_kill + 263 2 libsystem_c.dylib 0x7ff812061d10 abort + 123 3 libc++abi.dylib 0x7ff8120d20b2 abort_message + 241 4 libc++abi.dylib 0x7ff8120c31fd demangling_terminate_handler() + 266 5 libobjc.A.dylib 0x7ff811fc0511 _objc_terminate() + 104 6 libc++abi.dylib 0x7ff8120d14d7 std::__terminate(void (*)()) + 8 7 libc++abi.dylib 0x7ff8120d3f3b __cxa_rethrow + 99 8 libobjc.A.dylib 0x7ff811fc9e46 objc_exception_rethrow + 37 9 AppKit 0x7ff814bfa962 -[NSApplication run] + 659 10 AppKit 0x7ff814bce7b7 NSApplicationMain + 816 11 dyld 0x10a6a44fe start + 462 Thread 1: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 2:: JavaScriptCore bmalloc scavenger 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 libc++.1.dylib 0x7ff812074ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 JavaScriptCore 0x7ff82b82e695 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 85 4 JavaScriptCore 0x7ff82b832e3b bmalloc::Scavenger::threadRunLoop() + 443 5 JavaScriptCore 0x7ff82b832969 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9 6 JavaScriptCore 0x7ff82b834017 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 39 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 3:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x7ff8120d8aba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff8120d8e2b mach_msg + 59 2 CoreFoundation 0x7ff8121dcaf2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8121db1cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff8121da5dd CFRunLoopRunSpecific + 563 5 CFNetwork 0x7ff816dd76b2 0x7ff816b88000 + 2422450 6 Foundation 0x7ff81303a2d9 __NSThread__start__ + 1025 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 4:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff8120d8aba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff8120d8e2b mach_msg + 59 2 CoreFoundation 0x7ff8121dcaf2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8121db1cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff8121da5dd CFRunLoopRunSpecific + 563 5 AppKit 0x7ff814d77fd8 _NSEventThread + 132 6 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 5: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 6: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 7:: LocalStorage 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b3278 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3784 3 WebKitLegacy 0x7ff828a10c8a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 WebKitLegacy 0x7ff828a1448b WebCore::StorageThread::threadEntryPoint() + 267 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 8: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 10: 0 libsystem_pthread.dylib 0x7ff812110fec start_wqthread + 0 Thread 11:: JIT Worklist Helper Thread 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b31b7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff82af73b0a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff82b7853bb WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 12:: JIT Worklist Helper Thread 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b31b7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff82af73b0a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff82b7853bb WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 13:: JIT Worklist Helper Thread 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b31b7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff82af73b0a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff82b7853bb WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 14:: Heap Helper Thread 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b31b7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff82af73b0a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff82b7853bb WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 15:: Heap Helper Thread 0 libsystem_kernel.dylib 0x7ff8120db506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff812115a69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff82b7b31b7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff82af73b0a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff82b7853bb WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff82b7d4e5a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82a637b59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff8121154f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff81211100f thread_start + 15 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000000010a71f600 rcx: 0x00007ff7b660e2e8 rdx: 0x0000000000000000 rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007ff7b660e310 rsp: 0x00007ff7b660e2e8 r8: 0x00007ff7b660e1b0 r9: 0x00007ff8120d4fa1 r10: 0x0000000000000000 r11: 0x0000000000000246 r12: 0x0000000000000103 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016 rip: 0x00007ff8120df112 rfl: 0x0000000000000246 cr2: 0x0000000109e15b78 Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133 Binary Images: 0x7ff8120d8000 - 0x7ff81210efff libsystem_kernel.dylib (*) <c1d58a50-5a4d-3bcb-a1fc-ec0902ce34d3> /usr/lib/system/libsystem_kernel.dylib 0x7ff81210f000 - 0x7ff81211afff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib 0x7ff811fe0000 - 0x7ff812068fff libsystem_c.dylib (*) <4b160c81-ec52-3243-aaba-49f719bbf617> /usr/lib/system/libsystem_c.dylib 0x7ff8120c2000 - 0x7ff8120d7fff libc++abi.dylib (*) <c329a806-0b93-316c-af70-7ed211618e8c> /usr/lib/libc++abi.dylib 0x7ff811fa3000 - 0x7ff811fdcfff libobjc.A.dylib (*) <33f2dc54-09f1-377f-9273-5da971aaa102> /usr/lib/libobjc.A.dylib 0x7ff814bcb000 - 0x7ff815a5cfff com.apple.AppKit (6.9) <9d3ab204-4858-3120-b002-5c38b02edec4> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x10a69f000 - 0x10a70afff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld 0x7ff812069000 - 0x7ff8120c1fff libc++.1.dylib (*) <fa3f989d-0003-37ef-a495-36be29bc1552> /usr/lib/libc++.1.dylib 0x7ff82a635000 - 0x7ff82b964fff com.apple.JavaScriptCore (17612) <8d491514-e159-36dd-a89b-245e1331b8a1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x7ff81215c000 - 0x7ff81265efff com.apple.CoreFoundation (6.9) <9b112884-be6c-3c7f-9a2a-a47c491105db> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff816b88000 - 0x7ff81701efff com.apple.CFNetwork (1329) <3612e3e1-9739-39b2-a97d-9b75862a53fd> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x7ff812fe2000 - 0x7ff81339cfff com.apple.Foundation (6.9) <bf00b016-c645-3574-b74f-4386750fb009> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x7ff828992000 - 0x7ff828b71fff com.apple.WebKitLegacy (17612) <7491381f-6e55-36ec-bc0b-f242c8fff226> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%) Writable regions: Total=2.3G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.3G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 640K 5 Activity Tracing 256K 1 CG backing stores 2160K 4 CG image 450.6M 2709 CG raster data 18.0M 4 ColorSync 232K 27 CoreAnimation 130.0M 415 CoreGraphics 12K 2 CoreUI image data 3608K 101 Foundation 40K 2 IOKit 7940K 1 Image IO 11.3M 4 JS JIT generated code 1.0G 3 JS VM Isolated Heap 412K 10 Kernel Alloc Once 8K 1 MALLOC 343.9M 444 MALLOC guard page 48K 11 MALLOC_LARGE (reserved) 252K 1 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) SQLite page cache 192K 3 STACK GUARD 56.1M 16 Stack 15.6M 16 VM_ALLOCATE 824K 87 VM_ALLOCATE (reserved) 92K 2 reserved VM address space (unallocated) WebKit Malloc 16.6M 27 __DATA 47.0M 545 __DATA_CONST 28.2M 317 __DATA_DIRTY 1519K 198 __FONT_DATA 4K 1 __LINKEDIT 961.6M 60 __OBJC_RO 81.8M 1 __OBJC_RW 3136K 2 __TEXT 1.1G 552 __UNICODE 588K 1 dyld private memory 2304K 3 libnetwork 14.6M 48 mapped file 2.3G 624 shared memory 788K 18 =========== ======= ======= TOTAL 6.9G 6267 TOTAL, minus reserved VM space 6.6G 6267 ----------- Full Report ----------- 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240000008 } ], "experiments" : [ ] } } Model: MacBookPro14,2, BootROM 447.80.3.0.0, 2 processors, Dual-Core Intel Core i5, 3.1 GHz, 8 GB, SMC 2.44f6 Graphics: Intel Iris Plus Graphics 650, Intel Iris Plus Graphics 650, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x171), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.3) AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB30Bus USB Device: Apple T1 Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5 Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 2, 2022 Staff Share Posted March 2, 2022 Try resetting the app, hold down CTRL and open, when the window appears release the key, leave the first three options enabled and click Clear. Also check File > Open Recent and make sure this list is cleared if not click Clear Menu and try again. Jordan Becker 1 Quote Link to comment Share on other sites More sharing options...
Bernard Ho Posted March 4, 2022 Author Share Posted March 4, 2022 What's a wonderful trick, Lee D! Now I can back to the beloved afdesigner, thank you! Quote Link to comment Share on other sites More sharing options...
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