Aleksandar Kovač Posted February 21, 2022 Posted February 21, 2022 On all 1.10.5 Affinity betas, almost each time when I am closing the file with imported-placed images I get a warning: "At least one file is currently being opened. Please wait for files to load before quitting the application." Nothing is loading as far as I can see. And it never stops. Nothing untoward visible in the Activity monitor. Is it something others see, too? Or, am I embarassing myself again with a lapse of patience/punctiliousness/common sense/ and so forth... On mac OS Monterey 12.2.1 and Mac Mini M1. Alex Mac Mini M1, mac OS Sonoma
Old Bruce Posted February 21, 2022 Posted February 21, 2022 Try setting the preferences to not reopen files. It is the first item in the General tab/section. Aleksandar Kovač 1 Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Aleksandar Kovač Posted February 22, 2022 Author Posted February 22, 2022 Thank you @Old Bruce for this workaround. I have done so and will see how it goes. I cannot find a reference for this behaviour except a case on Windows a few years ago. There, the problem was caused by certain PDF elements and the behaviour was accompanied by high CPU usage. Here this is not the case. This could still be a bug. Alex Mac Mini M1, mac OS Sonoma
Staff MEB Posted April 29, 2022 Staff Posted April 29, 2022 Hi @Aleksandar Kovač, It's possible the program was trying to restore a previous file that crashed and somehow become corrupted and wasn't able to fully load it again. If you quit the app, press and hold CTRL and launch the app again until a Clear User Data dialog appears you have there an option to "Don't Restore Window and Documents". Keep that option ticked only and press Clear. The app should no longer try to load whatever file was failing after this process. You can then keep the setting in Preferences to reopen files - Reopen Document(s) on startup - active. A Guide to Learning Affinity Software
DrewHarper Posted September 20, 2023 Posted September 20, 2023 I keep having the same problem, too. It seems like it may be one particular file. It's with my Resume-porfolio Publisher doc. I thought the problems had disappeared after the last time I recreated it all over again.. But here I am stuck with the number "Loading 1 document" stuck in there.. but no file ever shows up.. It's so galling. I thought it had something to do with iCloud.. ie Publisher was trying to open a file which iCloud had not yet fully synched down from the mothership... This 2023 one is bad: drew_harper_resume_portfolio_2023.afpub This is the old 2020 one which is openable... which i remade to be the 2023 version drew_harper_resume_portfolio_2020.afpub The PDF outputted version can be found at my portfolio site here:https://drewharper.com/ Must I recreate the same thing all over againa.. again?? Only to have the same bug reappear later? Help? drew_harper_resume_portfolio_2023.afpub drew_harper_resume_portfolio_2020.afpub
carl123 Posted September 21, 2023 Posted September 21, 2023 4 hours ago, DrewHarper said: This 2023 one is bad: drew_harper_resume_portfolio_2023.afpub Both versions open OK for me I just get a message about "missing fonts" which is to be expected as I don't have the same fonts as you on my PC To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
DrewHarper Posted September 21, 2023 Posted September 21, 2023 Really?! Could you resave the 2023 version for me and put it back here? I have the fonts... Thanks ahead of time. Fingers crossed.
carl123 Posted September 21, 2023 Posted September 21, 2023 10 minutes ago, DrewHarper said: Really?! Could you resave the 2023 version for me and put it back here? Sure drew_harper_resume_portfolio_2023-resaved.afpub To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
DrewHarper Posted September 21, 2023 Posted September 21, 2023 Thank you! I opened it up! Wow! My old file was visible! Yippee... Save... Stuck on stupid... It never goes past this... I force-quite, re-opened it.. moved a few things around... edited some text.. tried to re-save.. same result... it just hangs there forever. I love Affinity, I want to keep using it.. but what to do? What is wrong? What could possibly be so broken? My other files seem to be ok.. Should I reinstall the entire app?? Thank you.
DrewHarper Posted September 21, 2023 Posted September 21, 2023 I also tried 'Save as a package...' that crashed the app.
carl123 Posted September 22, 2023 Posted September 22, 2023 See if this version allows you to save it... drew_harper_resume.afpub To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
DrewHarper Posted September 22, 2023 Posted September 22, 2023 It opened... Check. I could edit... Check. I saved it... It crashed again. It hangs. Thank you for your help.. Please don't give up on me Maybe I can change the file to make the crashes stop? I'm willing.. But what to edit out?
DrewHarper Posted September 22, 2023 Posted September 22, 2023 I thought you might want to know this.. The app itself has not crashed.. It just cannot start or finish saving...
DrewHarper Posted September 22, 2023 Posted September 22, 2023 Ok! I took your saved 'good' file, opened it... and then made a New file with the same specs.. and manually copied and pasted the images one page at a time, from one file to the other file; and that finally worked. Woohoo. The page with the problem was the second page. Every time I trie to copy/paste that image inside to my new file. it crashed. But ONLY with the second page image. All of the other pages graphics copy/pasted just fine. So I went and found the source file for the one 'bad' image, put it in afresh, and bob's your uncle. I had to be careful not o accidentally save on the dodgy file... Or it would crash and I'd lose my progress on both... Got there in the end, thank you for your help
PeeGeeBee Posted April 7 Posted April 7 Having exactly the same problem here, and it's April 2025, with a file that will not load on my iMac, though it was working perfectly until yesterday. Nothing changed, installed or otherwise altered on the system. The file simply refuses to load. The advice given here above is both wrong and useless: Holding down Control on Mac does give a list of options, but one of them is to 'reset' not 'restore' Windows and Documents, and selecting only this, as advised, makes no difference. The file still refuses to load. Very frustrating.
Staff MEB Posted April 7 Staff Posted April 7 Hi @PeeGeeBee, The reply given above was correct at the time (three years ago). Since then, that dialog has changed and a few options have been rephrased and other added. Can you provide a bit more details please? How are you opening the file (dragging to the app, using File > Open etc)? Does it give any error message when you try opening it? Was it stored on a cloud based folder (Dropbox, iCloud etc) or a regular local folder on your computer? Any chance you can provide the file for inspection? Thank you. A Guide to Learning Affinity Software
PeeGeeBee Posted April 7 Posted April 7 Hi, thanks for your response. I understand that the dialogue has changed since the previous forum exchange. Apologies for not noticing that it was out-of-date. Yes, I have the file on Dropbox but it opens perfectly from my MacBook, just not from my iMac. I can copy it to the desktop of either or both computers and again it opens only on the MacBook. I'm happy to share the file with you here. For completeness, it won't open whether I double-click or use File > Open. But either method opens it perfectly on my MacBook, whether connected to DropBox or not, whether copies to the desktop or not. Both computers have the same version of Mac Os 15.3.2 and latest Publisher. Is there any way to ensure that the application is not looking elsewhere for project elements, as this seems to be one of the confusions I and other users occasionally have about embedded or external resources? Many thanks Beginnings over and over TEXT.afpub
Staff MEB Posted April 7 Staff Posted April 7 What happens when you try to open the file on your iMac using File > Open? Does it display an error message? The file seems to be fine. If any files were missing, it would prompt you to locate them. In this case, however, only the EPS (2by2black) file is linked, you can change/switch it to embedded to make sure it's not causing issues. All the others are embedded and loading correctly. If you save the file as a Package and try to open it on your iMac does it work/open correctly? A Guide to Learning Affinity Software
PeeGeeBee Posted April 7 Posted April 7 Yes, I think the file is fine. It opens on my MacBook, as I say. So it must be that there is some issue with Publisher on my iMac. When I try to open this particular file (but not others), it gives me the error message, 'at least one file is currently being opened' etc, as above. And I end up having to force quit. I've tried turning off and on most of the options, after starting with Control pressed, but it still doesn't work. The project just fails to open. Could my installation of Publisher have become corrupted somehow? If I trash it, can I download again and reinstall. Or will that just load whatever preferences might be causing the issue? Can I find and trash a preferences file somewhere?
PeeGeeBee Posted April 8 Posted April 8 Any further thoughts on whether I should/need to delete and reinstall the application. I also see now that User-edited shortcuts, while still showing in Shortcuts list, no longer are applied when shortcut keys are pressed. I've even Saved the shortcuts from the version of Publisher on my MacBook and loaded it to my iMac version and the few saved shortcuts I've recorded (and can use without problem on the MacBook) do not work on the iMac (same OS, same version of Publisher). Something definitely ropey here.
ScottMGribben Posted September 25 Posted September 25 I've been having each Affinity app behave just as was described above when I do a specific thing. (This is in the context of working on a Mac). I will often design things on my desktop - saving the Affinity Photo or Publisher file on the desktop, with resources on the desktop. Then later I will get organized and put things in a folder. When I go to open the project from the folder, the app will just be stuck loading the document forever. One thing that's unique though - I recently allowed my Desktop to be stored (mirrored) in iCloud. The folder that I moved it to was also on the desktop that was also managed by iCloud. When I move everything there, I get the behavior that everyone's been mentioning above. If, however, I create another folder on my hard-drive just under my username called "Local Docs (non-iCloud)" that won't be managed by iCloud (I can't put it under Documents for the same reason -it's also managed by iCloud) and if I recreate the project from scratch, with the resources in that non-managed folder, and save the project there, then I can move things anywhere I want or even delete resource (in Photo) and it will open fine. I hope this helps debug the problem? At this point my only option will be to not build things on my desktop - or move them back to work on them, which is not a good way to work.
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