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Posted

Hi there,

On Affinity Designer version 1.10.3 and 1.10.4 ,when I try to use the colour picker either from the tools or from 'colour' in the studio it crashes the program.  

I'm on an Apple M1 Max laptop with Mac OS Monterey Version 12.0.01

Please could you advise me on this?

Many Thanks Lee Baker

 

Posted

Hi @lee baker,

Sorry to hear you're having trouble!

Affinity will request 'screen recording' permissions in order to use the Colour Picker - so I'd like to double check your system settings here.

Can you please navigate to Apple > System Preferences > Security & Privacy > Privacy > Screen Recording and let me know if the Affinity app appears here, and is enabled?

Secondly I'd like to try disabling Metal Hardware Acceleration - within Affinity please navigate to Affinity Designer > Preferences > Performance and untick Hardware Acceleration at the bottom of this dialog.

Restart the app as prompted and try colour picking once again - does this stop the app from crashing please? :)

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