miked51 Posted December 10, 2015 Share Posted December 10, 2015 I tried to update Designer from the Apple store, but received this message: ' Update Unavailable with this Apple ID This update is not available with Apple ID either because it was bought by a different user or the item was refunded or cancel' I have both Infinity Designer and Photo and both have updated before with my Apple ID. What's also puzzling is that Photo updated but designer wouldn't. I tried to find a way to contact Apple Store about the problem but I couldn't find a place to do that. I see there was live chat available to US residents but not available outside the US. Any ideas what may be causing the problem and how to resolve it? Cheers Michael Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted December 10, 2015 Staff Share Posted December 10, 2015 Welcome to the forums miked51 :) You will need to speak to Apple as the app was purchased through the Mac App Store. Unless you can remember the Apple ID login details for the account used to purchase Affinity Designer you will need to contact Apple. https://www.apple.com/support/mac/app-store/contact/ Quote Link to comment Share on other sites More sharing options...
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