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Posted

Hi everybody. Here's my second project with Affinity Photo. What I like about it is the fact that I took the picture for the train. I mainly played with Hue and black and white filters as well as gaussian blur. 

I love Affinity Photo although it started crashing unexpectedly. I checked the Forum and it would be a faulty third party plugin; I don't have any. Did anybody experience that?

Train spatial 3.jpg

Posted

Until December 2022, using a Lenovo laptop running Windows 10 in England. From January 2023, using an HP laptop running Windows 11 in England.

Posted
8 hours ago, Stifnek said:

I love Affinity Photo although it started crashing unexpectedly. I checked the Forum and it would be a faulty third party plugin; I don't have any. Did anybody experience that?

Sorry to hear you're having trouble!

Can you please open Affinity Photo > Performance > Preferences and provide a screenshot of your settings here for me?

I'd also like to request a copy of the application crash report to further investigate. Please go to Applications > Utilities and open the Console app. Crash Reports from our apps can be found in the User Reports section. You can Right Click the required Crash Report and select Reveal in Finder, then attach a copy of your crash report here for me.

Many thanks in advance :)

Posted
7 hours ago, Dan C said:

Sorry to hear you're having trouble!

Can you please open Affinity Photo > Performance > Preferences and provide a screenshot of your settings here for me?

I'd also like to request a copy of the application crash report to further investigate. Please go to Applications > Utilities and open the Console app. Crash Reports from our apps can be found in the User Reports section. You can Right Click the required Crash Report and select Reveal in Finder, then attach a copy of your crash report here for me.

Many thanks in advance :)

Here's the preference settings. I can't find Applications > Utilities. Is it within Affinity Photo?

Thanks for your help.

Capture d’écran, le 2022-02-16 à 13.05.37.png

Posted
8 hours ago, William Overington said:

Hi William! The picture has been taken at a train station near Ottawa, Ontario. The background pic is a wallpaper (For Linux, I believe) and I used clouds images from the net for the smoke.

The original photo is attached.

DSC_3135.JPG

Posted
44 minutes ago, Stifnek said:

Yep, that's the one. I think I will edit the picture to hide the train number lol

Or change it to a name, like

STAR

or

MOON

or

MARS

 

A  view as if sat in a chair in one of those dome-topped carriages, looking out through the dome at the Andromeda Galaxy or whatever could be good.

William

 

Until December 2022, using a Lenovo laptop running Windows 10 in England. From January 2023, using an HP laptop running Windows 11 in England.

Posted
8 minutes ago, William Overington said:

Or change it to a name, like

STAR

or

MOON

or

MARS

 

A  view as if sat in a chair in one of those dome-topped carriages, looking out through the dome at the Andromeda Galaxy or whatever could be good.

William

 

Yes, I might do just that.

Posted
16 hours ago, Stifnek said:

Here's the last crash report

Many thanks for providing this! I can see that the Metal compiler is crashing in Affinity Photo, therefore can you please try unticking Hardware Acceleration from the bottom of the Performance dialog, then restart the app as prompted and try editing once again.

16 hours ago, Stifnek said:

Capture d’écran, le 2022-02-16 à 13.05.37.png

Does this reduce the crashing behaviour you're seeing please? :)

Posted
10 hours ago, Dan C said:

Many thanks for providing this! I can see that the Metal compiler is crashing in Affinity Photo, therefore can you please try unticking Hardware Acceleration from the bottom of the Performance dialog, then restart the app as prompted and try editing once again.

Does this reduce the crashing behaviour you're seeing please? :)

Many thanks! I unchecked that box and so far, so good. I think that was the problem. I guess I should do that with Designer and Publisher, right?

Posted

I'm glad to hear that!

I'd certainly recommend changing this setting for your other Affinity applications - as well as ensuring your GPU drivers are fully up to date. Hardware Acceleration will use your GPU (and therefore by extension the driver) and outdated GPU drivers can cause issues with this option enabled.

Once you've updated your GPU drivers, you can try restarting your system and re-enabling this option, to see if its better handled by your system now.

I hope this helps :)

Posted
11 hours ago, Dan C said:

I'm glad to hear that!

I'd certainly recommend changing this setting for your other Affinity applications - as well as ensuring your GPU drivers are fully up to date. Hardware Acceleration will use your GPU (and therefore by extension the driver) and outdated GPU drivers can cause issues with this option enabled.

Once you've updated your GPU drivers, you can try restarting your system and re-enabling this option, to see if its better handled by your system now.

I hope this helps :)

Thanks again for your help. I'll check all that.

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