germansmacias Posted February 12, 2022 Posted February 12, 2022 Since the latest updates, the Designer app has been constantly failing. You can't do anything since he doesn't respond at all. I remember that when I bought the license the program responded perfectly. The same goes for the PC version. Please do something. The software has very interesting functions, but the time comes when you can't do anything. Quote
DM1 Posted February 12, 2022 Posted February 12, 2022 Hi and sorry to hear you are having issues. Unfortunately you won’t get much help with such a vague post. Constantly failing? What specific issues are you having? What model iPad, what IPadOS version. Screen recording of repetitive issues is also very helpful. You have to help them to help you.🙂 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
germansmacias Posted February 12, 2022 Author Posted February 12, 2022 Sorry if I wasn't clear enough, but the app doesn't allow me to edit images, it gets stuck and I have to be restarting the application. I have an iPad Air 2, with iOS version 15.3. IMG_0266.MOV Quote
Paul Mudditt Posted February 13, 2022 Posted February 13, 2022 6 hours ago, germansmacias said: Sorry if I wasn't clear enough, but the app doesn't allow me to edit images, it gets stuck and I have to be restarting the application. I have an iPad Air 2, with iOS version 15.3. IMG_0266.MOV Ah, this looks like you must have turned on 'Protect Alpha' on the context toolbar, try turning this control off. NOTE: When screen recording, if you turn on 'Show Touches' temporarily under preferences, we can see where you are painting and which on screen buttons you are using if this solution does not fix the problem for you. DM1 1 Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.3 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18.3 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
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