barryg01 Posted February 2, 2022 Share Posted February 2, 2022 My wife and I both have Designer. I purchased mine through Affinity. She purchased through the Mac App Store. My version is up to date. Her version is 10.7 and does not update if I open from App Store. I sent her a file to work on that will not open because her version is older. What should we do? Also, when I log into the Affinity store, I can not find my purchase under download and keys. I do see it under registered apps but not under orders. Help Quote Link to comment Share on other sites More sharing options...
Adam Posted February 4, 2022 Share Posted February 4, 2022 Hello @barryg01 Please see this link below for help installing the latest update. https://affinity.serif.com/en-us/learn/how-do-i-install-affinity-updates/ If you have any further issues, please contact affinitysupport@serif.com. With regards to the second issue, please contact affinity@serif.com with your order number and we can take a look in to this further for you. Thanks for your time, Adam Quote Link to comment Share on other sites More sharing options...
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