Settings are being reset

[Serfus]

The settings are reset periodically. Sometimes only some settings are reset, such as the initial tap. And sometimes all settings are reset, the settings of the program created by the studios themselves. I don't use system cleaners so it's not because of that. Is it possible to save the program settings?

[Old Bruce]

Welcome to the forums @Serfus,

I am a bit lost as to what you mean by the word 'settings'. 

[Serfus]

Designer Program Settings

[walt.farrell]

1 minute ago, Serfus said:

Designer Program Settings

Which settings, specifically?

Please give us the names of some that you've had problems with.

[Serfus]

Application theme, saved studios, general settings, keyboard shortcuts. They are reset and you have to configure them again

Edited February 2, 2022 by Serfus

[Ron P.]

Ok, what OS, Windows or Mac?

[Serfus]

Windows

[emmrecs01]

Then I think there is something, other than Affinity apps, on your computer that is making these changes, sorry!

I have all the apps running under Win 10 and do not see such changes happening.

[Ron P.]

I agree with emmrecs01. I have not had any settings just randomly change. These settings are stored in xml files, some app or person would need to access them and make changes.

Do you have any of these third party apps installed?

 

[Serfus]

There are no such programs.
I have it manifested like this. When the program starts, a notification pops up "Some parameters were loaded incorrectly" and then the program starts
Maybe it's because of the Antivirus?

[emmrecs01]

Which AV do you run?

[Serfus]

Avast

[thomaso]

Just a guess (I am on mac): Does Affinity exclusively use its default path and folder for the various preferences? You could check for instance by altering a preference, e.g. saving a studio preset, and check the modification dates when the issue occurs next time.

[walt.farrell]

1 minute ago, thomaso said:

Does Affinity exclusively use its default path and folder for the various preferences?

Generally, yes, it does (if I understand what you mean by "default").

The FAQ below discusses where the preferences are saved for both Mac and Windows:

 

[thomaso]

2 minutes ago, walt.farrell said:

(if I understand what you mean by "default")

I rather meant whether the OP might have modified this path, or one of the used paths used by the app as its default paths for app installation.
(sorry, I don't know whether a customized path would be either possible / work / be of any use in Windows)

[walt.farrell]

Just now, thomaso said:

I rather meant whether the OP might have modified this path, or one of the used paths used by the app as its default paths for app installation.
(sorry, I don't know whether a customized path would be either possible / work / be of any use in Windows)

Thanks. Yes, one can use symbolic links to move the Affinity directory in AppData to a different location. Or move one of the individual application AppData directories such as Affinity\Designer. And that works without problems in my experience.