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I've just installed Affinity Photo 1.3.5 (from the App Store) and have a problem downloading the samples. The only ones that seems to work are The Visit & the Elephant King. The others acquire a small red X when I click on them. I'm running OS 10.9.5. It's not a huge problem per se but I would like to be reassured that I haven't downloaded a faulty version...

 

I also note that the full screen toggle keyboard command is not Cmd Shift F as stated in the dropdown window. It is, in fact, Ctrl Cmd F.  It remains to be seen if there are more malfunctions/inconsistencies. A cursory preliminary opening and working on local files seems to be OK. Any ideas & suggestions welcome.

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Hi duendecito,

Welcome to the forum! 

The red 'X' you see on the cloud icon suggests it is downloading.

After some time (depending on your network connection) this should disappear and you can open the sample file.

With regards to the Toggle Full Screen shortcut, this is correct. The 
⌃ you can see in the shortcut refers to the CTRL key. As seen here.

J
 

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Hi duendecito,

 

Welcome to the forum! 

 

The red 'X' you see on the cloud icon suggests it is downloading.

 

After some time (depending on your network connection) this should disappear and you can open the sample file.

 

With regards to the Toggle Full Screen shortcut, this is correct. The ⌃ you can see in the shortcut refers to the CTRL key. As seen here.

 

J

 

Many thanks! I love the programme. Reaper for photos at last...

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  • 4 years later...
  • 1 year later...

Did you guys manage to download the sample files.
Or at least find some clarity as to why they weren’t downloading.
I had the same worry as stated above - that there was something wrong with the install.

P.S. This, for the iPad version.

Thanks! 

Edited by accentontheoff
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1 hour ago, accentontheoff said:

Did you guys manage to download the sample files.
Or at least find some clarity as to why they weren’t downloading.
I had the same worry as stated above - that there was something wrong with the install.

P.S. This, for the iPad version.

Thanks! 

It would be better for you to post your own topic in the iPad section of the forums, and provide more information on which app you're using, and which sample files you're dealing with, and what problem you're having with them.

This topic cannot be related to your problem, given its age and that it's for the desktop, not the iPad.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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