Staff Leigh Posted January 31, 2022 Staff Share Posted January 31, 2022 On 1/29/2022 at 7:54 PM, bobnotrob said: Ok, thanks for the help @R C-R. I will wait for Serif to update with more information...? I would wait for the next macOS beta version of our apps to get around this issue. We already have the Windows versions, so hopefully not long to wait. bobnotrob 1 Quote Link to comment Share on other sites More sharing options...
WolfgangF Posted January 31, 2022 Share Posted January 31, 2022 On 1/29/2022 at 8:06 PM, bobnotrob said: I cannot find this on my computer. Hi bobnotrob, the cfg-file works well if you copy it in the folder ~/Library/Application Support/Affinity Publisher Than you can register. Nice evenig, Wolfgang StevenRCE0 1 Quote Link to comment Share on other sites More sharing options...
bobnotrob Posted February 2, 2022 Share Posted February 2, 2022 On 1/31/2022 at 11:20 AM, WolfgangF said: the cfg-file works well if you copy it in the folder ~/Library/Application Support/Affinity Publisher Unfortunately, I do not have this folder. Quote Link to comment Share on other sites More sharing options...
Batbel258 Posted February 2, 2022 Share Posted February 2, 2022 (edited) I just bought Affinity Photo from Affinity Serif website, and I cannot register and download the extras when the app starts I see the issue is going on since beginning of January, alas and none has solved it yet or at least there is no solution published here I have a Mac , Mojave system. I tried to copy the file afreg.cfg in all folders(created the ones I didn't have) mentioned in this thread but nothing has happened Could someone from Affinity give a solution , please? Edited February 2, 2022 by Batbel258 Quote Link to comment Share on other sites More sharing options...
WolfgangF Posted February 3, 2022 Share Posted February 3, 2022 9 hours ago, bobnotrob said: Unfortunately, I do not have this folder. Are you trying to register Publisher or Photo or Designer? You have to change than perhaps the folder name to "Affinity Photo" or whatever you have. I tried the cfg trick on 2 computers right now and it worked with OS 10.14 and 10.15 Quote Link to comment Share on other sites More sharing options...
Amnesiac Posted February 16, 2022 Share Posted February 16, 2022 I can confirm that putting the afreg.cfg file into the ~/Library/Application Support/Affinity Photo and the ~/Library/Application Support/Affinity Designer folders worked and allowed me to sign into my account (re-directed via browser) for both applications. Both purchased from Serif direct. OSX Catalina - 10.15.7 (19H1713) Affinity Designer - 1.10.4 Affinity Photo - 1.10.4 Quote Link to comment Share on other sites More sharing options...
Batbel258 Posted February 16, 2022 Share Posted February 16, 2022 7 hours ago, Amnesiac said: I can confirm that putting the afreg.cfg file into the ~/Library/Application Support/Affinity Photo and the ~/Library/Application Support/Affinity Designer folders worked and allowed me to sign into my account (re-directed via browser) for both applications. Both purchased from Serif direct. Affinity Photo - 1.10.4 Yes, thanks, it works for me too. BTW Affinity Photo is a great program. I 💖 it Just learning it watching the very well done tutorials Quote Link to comment Share on other sites More sharing options...
FireZombie Posted February 23, 2022 Share Posted February 23, 2022 Thank you for the solution of signing in as Admin on PC in the meantime, it worked. Quote Link to comment Share on other sites More sharing options...
Ana Marquez Posted February 26, 2022 Share Posted February 26, 2022 On 1/14/2022 at 8:31 AM, Jurgen van Leyen said: Nope that’s windows only. I used the link in the affinity photo app and it gave an error. I used the default browser (safari) and the screen stayed black. I then used chrome as the default browser and it worked. And the file afreg.cfg had a space between the g and the . I removed the space and it worked If you got the app from the App Store place the afreg.cfg file in the following folder You can download the file below with no space in the file name ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library/Application Support thanks everybody for the help. afreg.cfg 13 B · 43 downloads I am sorry, but I really don't understand what do I need to do with the file afreg.cfg. I have Windows. (do I need to copy the file and to past it in somewhere?). I bought the program from the Affinity website. Thank you Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 26, 2022 Share Posted February 26, 2022 2 minutes ago, Ana Marquez said: I am sorry, but I really don't understand what do I need to do with the file afreg.cfg. That file is of no use to you. It’s for Mac users. 2 minutes ago, Ana Marquez said: I have Windows. Follow the instructions in the post linked below: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
2121 Posted March 3, 2022 Share Posted March 3, 2022 I can confirm that the suggested solution works for apps purchased from the Serif store as well. Just place afreg.cfg in: ~/Library/Application Support/Affinity Designer if you have Designer ~/Library/Application Support/Affinity Photo if you have Photo ~/Library/Application Support/Affinity Publisher if you have Publisher Have a good day! Leigh 1 Quote Link to comment Share on other sites More sharing options...
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