SimonWelham Posted January 5, 2022 Share Posted January 5, 2022 I am reviewing a publisher file created in Adobe in-design (CS4 or later) and saved as a .idml file. When opened there are four image files saved as 'resources' that are not opened. Two of these images are .eps and two are .tif . Trying to place them using the Place Image Tool brings up an error message Failed tp open file .... The file type is not supported. What am I doing wrong, or what was done wrongly in Creative Suite? Quote Link to comment Share on other sites More sharing options...
joe_l Posted January 6, 2022 Share Posted January 6, 2022 @SimonWelham Hard to tell without getting a hand on the images or the IDML. To my experience "Failed to open file" indicates that APublisher struggles on the content of the files like unknown compression or non-standard features in them. Could you upload the complete package here for investigation purposes? Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
SimonWelham Posted January 6, 2022 Author Share Posted January 6, 2022 Joe, the package is attached. Thanks. Glad for any help! Welham Jones - prices & charges 8pp 11.21 copy.idml Quote Link to comment Share on other sites More sharing options...
joe_l Posted January 6, 2022 Share Posted January 6, 2022 Thx for the IDML, but the images are missing. Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
SimonWelham Posted January 6, 2022 Author Share Posted January 6, 2022 I will have to get them from the graphic designer, but when I pen the file and try image placement they do come up as embedded. Quote Link to comment Share on other sites More sharing options...
joe_l Posted January 6, 2022 Share Posted January 6, 2022 2 minutes ago, SimonWelham said: and try image placement they do come up as embedded. This is because of the Image Placement Policy of the document. You can change that in Document Setup within APublisher. Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
SimonWelham Posted January 6, 2022 Author Share Posted January 6, 2022 OK, thanks Joe = I'll try that. Quote Link to comment Share on other sites More sharing options...
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