Del H Posted December 31, 2021 Share Posted December 31, 2021 (edited) If I open a jpg photo from Onedrive, Affinity Photo 1.10.3 gets stuck on “Downloading”. I’m doing “Open from cloud”. It’s not all files but also doesn’t seem to related to specific files. Maybe 30% success rate. Edit: Trying some more, I can’t open anything from Onedrive now - or the sample images…. Edited December 31, 2021 by Del H Extra information Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted January 1, 2022 Share Posted January 1, 2022 22 hours ago, Del H said: If I open a jpg photo from Onedrive, Affinity Photo 1.10.3 gets stuck on “Downloading”. I’m doing “Open from cloud”. It’s not all files but also doesn’t seem to related to specific files. Maybe 30% success rate. Edit: Trying some more, I can’t open anything from Onedrive now - or the sample images…. You could try going into the Onedrive app and ensuring the files you want to access in Affinity are downloaded first. The best way is to use iCloud rather than any of the other cloud services which have been a lot more hit and miss on the iPad over the years. Quote Affinity Photo, Designer, Publisher 1.10 and 2.5 on macOS 15.0 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.5 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.5 on M1 iPad Pro 11” on iPadOS beta 18(22A5326f) https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/ Link to comment Share on other sites More sharing options...
Del H Posted January 1, 2022 Author Share Posted January 1, 2022 Hi Paul. Thanks for the suggestion - if I do “open with other app” and pick Affinity Photo from within Onedrive, it works ok. Presumably this is because it’s downloading to transfer as you said. I’m a bit too embedded with Onedrive as I also use a windows laptop - something to bear in mind though. Thanks again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 1, 2022 Share Posted January 1, 2022 I've seen other reports (and not just for iPad) that lead me to speculate that when OneDrive is configured to leave files "in the cloud" until they are needed, they cannot be accessed by the Affinity applications. Apparently something that Affinity does during the process of Opening the file is not sufficient to trigger OneDrive to begin the transfer. If you can successfully Open a file from Affinity that has already been downloaded to your machine by OneDrive, but cannot Open one that is still in the OneDrive cloud, that may be what you're seeing, too. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Del H Posted January 1, 2022 Author Share Posted January 1, 2022 Hi Walt, thanks for input. Yeah sounds like what’s happening - Affinity somehow not getting OneDrive to properly transfer the files. The workaround seems to work where you just open from within Onedrive - then it gets handled properly. It’d be nice to see it handled properly by Affinity though - or official workaround. On the other point, I still can’t download any of the supplied samples. I’ll do some more research on that as probably unrelated. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 1, 2022 Share Posted January 1, 2022 2 hours ago, Del H said: On the other point, I still can’t download any of the supplied samples. What sample images are you talking about? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Del H Posted January 1, 2022 Author Share Posted January 1, 2022 On the main screen at start up there are your files, the tutorials and some sample images. It’s these sample images that hang. I've seen reports of similar in other Affinity apps so maybe the same issue. You just get a message saying “downloading sample” for a couple of minutes then “an unknown error occurred downloading the samples”. Another thread I read: Quote Link to comment Share on other sites More sharing options...
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