Jump to content
You must now use your email address to sign in [click for more info] ×


Recommended Posts

I not infrequently have problems with not being able to read saved Affinty Photo files. They loads just up to near the end of the load point and them come up with the message failed to load, the document appears to be corrupted. The file appears find on the canvas and all the layers appear displays in the studio. This is very frustrating with lots of lost time. The most recent file that this occurred with isn't particularly big (~600mbcard 2 - set up for printing a.afphotocard 2 - set up for printing a.afphoto). How can I repair corrupted files? What is causing this and how to prevent?

Appreciate help with this as it is both frustrating and a source of much wasted time!!

I have attached the most recent example of this.


Link to comment
Share on other sites


sorry to hear about your issue.

There are some does and don’ts:


  • save on internal hdd/sdd
  • save in folder where no other software has parallel access (backup / sync / …)
  • Have multiple copies of important  files, on different media (ext. Hdd, cloud)
  • save in regular intervals (e.g. every hour) to limit data loss
  • check for and avoid known bugs who could lead to corrupt files:
    • adding assets using live filters
    • building large asset / symbol libraries
    • using OpenCL / Metal when getting rendering issues (certain models only)


  • Saving directly on ext. Hdd / NAS / Folders with cloud sync
  • opening files concurrently in more than one app (Photo / Designer)
  • Not having several current backup on separate storage 


Your uploaded file is 6k size only, probably truncated and unfortunately unsolvable.

Mac mini M1 A2348

LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5

iPad Air Gen 5 (2022) A2589

Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps.


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.