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There is a problem that I can’t load my raw photo (Canon 5D SR) properly


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Welcome to the forum. Sorry to hear about your issue.


You may switch the RAW engine to the other one (Apple vs. Serif) in settings.

Could you upload the RAW file?

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  • 2 weeks later...

Hi @Toby Yang,

Welcome to the Affinity Forums & our sincerest apologies for the delayed response here, we were extremely busy over the Christmas period and working from home during the pandemic is unfortunately extending our response window to be longer than normal, many thanks for your continued patience and understanding here.

On 12/27/2021 at 7:04 AM, Toby Yang said:

Focus on the left side of the picture. There is a block a the picture.

Many thanks for the screenshots provided, this is certainly helpful!

I have downloaded a test RAW file from this camera here and tested this using both the Serif LABS RAW engine, and Apple Core - in both scenarios the image opened as expected and could be developed without any rendering artefacts shown.

IMG_0222.PNG

Could you please provide a sample RAW file where this issue occurs?

Many thanks in advance :)

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