dantaylr Posted December 23, 2021 Share Posted December 23, 2021 I can’t get this to stop repeating. iPad Pro 2021 11 in, iOS 15.2 FullSizeRender.MOV Quote Link to comment Share on other sites More sharing options...
NotMyFault Posted December 28, 2021 Share Posted December 28, 2021 Does the same issue happen on a new document, or only with one specific document? Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. Link to comment Share on other sites More sharing options...
dantaylr Posted December 28, 2021 Author Share Posted December 28, 2021 Figured out how to reproduce it from a blank document! The issue occurs after you paste text with differing paragraph spacing into another text box. After the text is inserted, tapping the spacing button will crash the app. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 6, 2022 Staff Share Posted January 6, 2022 Hi @dantaylr, Our sincerest apologies for the delayed response here, we were extremely busy over the Christmas period and working from home during the pandemic is unfortunately extending our response window to be longer than normal, many thanks for your continued patience and understanding here. On 12/28/2021 at 8:13 PM, dantaylr said: Figured out how to reproduce it from a blank document! The issue occurs after you paste text with differing paragraph spacing into another text box. After the text is inserted, tapping the spacing button will crash the app. I have tried this using the Arial font and I'm unable to replicate the crashing shown - however I can see you're using a font which isn't a system default font. Could you please try this method once again using Arial/a different system font and let me know the results you experience? Alternatively, if you can provide a copy of the font used in the document, I'd be happy to test this again using your font! Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
dantaylr Posted January 6, 2022 Author Share Posted January 6, 2022 6 hours ago, Dan C said: Hi @dantaylr, Our sincerest apologies for the delayed response here, we were extremely busy over the Christmas period and working from home during the pandemic is unfortunately extending our response window to be longer than normal, many thanks for your continued patience and understanding here. I have tried this using the Arial font and I'm unable to replicate the crashing shown - however I can see you're using a font which isn't a system default font. Could you please try this method once again using Arial/a different system font and let me know the results you experience? Alternatively, if you can provide a copy of the font used in the document, I'd be happy to test this again using your font! Many thanks in advance Totally understand this and thanks for your reply. Hope you were able to have an enjoyable holiday. Okay so I just tried this using Arial in a blank document. No crash occurred. I did however notice that when I pasted text from one box into another, the text was automatically formatted the same as the text in the box. I don’t recall this behavior previously. Do you know if this was a change in a recent update? Dan C 1 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 7, 2022 Staff Share Posted January 7, 2022 Thanks for confirming that for me! I'm in the process of downloading & installing this font, so that I can report this bug directly to our developers 22 hours ago, dantaylr said: I did however notice that when I pasted text from one box into another, the text was automatically formatted the same as the text in the box. I don’t recall this behavior previously. Do you know if this was a change in a recent update? As far as I'm aware, this has not been changed recently - however you may be seeing the difference between a 'Text Frame' object and 'Artistic Text' object. When pasting text into an existing Text Frame, the original formatting will be kept. When pasting into an existing Artistic Text object, the formatting will 'update' to match the text that already exists in this object. I hope this clears things up! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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