TheDoc Posted December 21, 2021 Share Posted December 21, 2021 I have created multiple documents in Word that were converted to PDF through the word app on my desktop computer. I have never had problems getting them opened in Affinity Publisher, until the most recent update. Now it does open "most of the time" without a problem, but several different documents refused to open and I got the error statement sayign taht the file was not able to be opened by AP. So I sent the PDF file to "Wondershare" which is an app that converts to many formats and "converted" the file from "PDF" to "PDF." Now when I downloaded it to AP there was no problem. I tried looking at the various PDF's that I have recently attempted to open with AP and do not see a difference between those that do not open and those that do. Again I never had this problem with all the previous updates and I was wondering if anyone knew what the problem could be. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted December 21, 2021 Share Posted December 21, 2021 Wouldn't it be a good idea to provide an unopenable PDF for developers or other users to view and try to open? v_kyr and Pauls 2 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.5.2636 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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