Jump to content

Crashes when moving images / Can´t open document after crash


Sensitiv

Recommended Posts

Win 10 Pro - Publisher 1.10.4.1198

Working on a book with around 100 pages. 

Publisher closed suddenly when trying to move a picture.
This happens frequently, especially when image is pinned to text. Releasing the pin does stop the problem, so I was doing this with all the pics, 

Now I can´t open again, some hours of work lost.  I have to redo work from a much older version.🤮

2nd this happend   🤮

I see more reports about this, and no way to solve. I have no 2nd PC with Publisher installed. 
At least add a backup with 2 or 3 versions to avoid all work gone 

3da79a87-1c7d-4d02-bf95-2336efd8c95c.dmp 89125042-cbda-432d-938f-a85743d5ed7c.dmp 457fe778-775a-4208-9e58-d30d3bb113e0.dmp

Link to comment
Share on other sites

Hello @Sensitiv, andwelcome to the forums.

I had a similar problem when  trying to move images as described here.

No sign of any solution yet. I had to complete my project in PagePlus!

John

Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo).

CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB  DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050

Link to comment
Share on other sites

2 minutes ago, John Rostron said:

Yes indeed I saw your linked report and 2 or 3 others in same direction.
It made me a bit angry to see this problem so often mentioned.

No way for me to start from scratch in old Pageplus which I also own. 

A crash may happen in any program, but there is no automatic backup file.
Publisher backs up .. but always overwrites old version. 

Should be easy to improve !!

 

Link to comment
Share on other sites

  • 3 weeks later...
  • Staff

Hi @Sensitivand Welcome to the Forums,

Could you save your file as a package and attach it here please?

As unpinning allowed you to move the image, it does appear to be related to pinning.  Once i have the your package file, i can get this logged, along with your crash reports.  

@John RostronI've asked Callum to update your thread, so you should have a reply from him shortly :) 

Link to comment
Share on other sites

The file (beta96) is still not able to be opened, so I packaged beta96-02 which basically should be similar and added beta96 as well as 2 crash reports from today.

Fonts / images as separate ZIP as full file created upload error

73e3fbe1-1c54-48ee-968a-9309cc06aa8f.dmp aacf37e3-ca51-4390-8d29-c8eb5c166c11.dmp Beta096.afpub Beta096-2.afpackage Fonts.zip Images.zip

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.