PDF Export with arial bold doesn´t work

[MWehrstein]

If i export text in "arial bold" in pdf i get a cyrptical text.
But it´s only with bold. Arial regular / italic.. works fine.
In the attachment i have the .afphoto and the exported .pdf

What can i do?

 

Regards Marcus

test.afphoto test.pdf

[walt.farrell]

Welcome to the Serif Affinity forums.

Your .afphoto file works fine for me. What release of Windows, and what release of Photo?

What Export settings did you use?

[NotMyFault]

I would check / repair the windows system files.

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

 

[MWehrstein]

1 hour ago, walt.farrell said:

Welcome to the Serif Affinity forums.

Your .afphoto file works fine for me. What release of Windows, and what release of Photo?

What Export settings did you use?

I´ve windows 10 with the lastest release of Affinity 1.10.35514.
Export setting see attachment:
 

If you export my .afphoto to pdf does it work? Could you upload your pdf?

Thanks

Marcus

[kenmcd]

1 hour ago, MWehrstein said:

I´ve windows 10 with the lastest release of Affinity 1.10.35514.

First, try the latest "lastest release" of APhoto - v1.10.4.1198
So install that and restart Windows.

It also works fine for me. The PDF output is correct.

Text like that usually points to a font cache corruption.
So restarting Windows may help.
If not, then clear the Windows font cache, and restart again.

If that does not fix it, then you probably have some bad fonts installed which are corrupting the font cache.

[MWehrstein]

1 hour ago, LibreTraining said:

First, try the latest "lastest release" of APhoto - v1.10.4.1198
So install that and restart Windows.

It also works fine for me. The PDF output is correct.

Text like that usually points to a font cache corruption.
So restarting Windows may help.
If not, then clear the Windows font cache, and restart again.

If that does not fix it, then you probably have some bad fonts installed which are corrupting the font cache.

Thanks. I did all the points. But no success.
With an other programm the export of arial bold in pdf is working.
The point is, it is only bold. Regular,... is working.

[kenmcd]

1 minute ago, MWehrstein said:

Thanks. I did all the points. But no success.
With an other programm the export of arial bold in pdf is working.
The point is, it is only bold. Regular,... is working.

When you say "other programm" do you mean other Affinity apps?
In what app does it work properly?

Since it does work in some apps, that indicates there is not an issue with the font file itself being corrupted.

Have you installed any fonts recently?
Some fonts may cause font cache issues which appear in unexpected ways.

 

[walt.farrell]

2 hours ago, MWehrstein said:

If you export my .afphoto to pdf does it work? Could you upload your pdf?

Yes, it works when exporting your .afphoto file.

test.pdf

[kenmcd]

Please try this file: test-2.afphoto

I just rearranged the order of the fonts required, and added Bold Italic.

Here is the PDF output: test-2.pdf

Some MS fonts have an odd way of creating the fonts' PostScript Name.
And I think it may sometimes confuse Affinity apps.

You could also try using the Arial Nova family instead.
It is available in the Pan-European Supplemental Fonts package.
Free to download and to use.

[MWehrstein]

On 12/18/2021 at 8:41 PM, LibreTraining said:

Please try this file: test-2.afphoto

I just rearranged the order of the fonts required, and added Bold Italic.

Here is the PDF output: test-2.pdf

Some MS fonts have an odd way of creating the fonts' PostScript Name.
And I think it may sometimes confuse Affinity apps.

You could also try using the Arial Nova family instead.
It is available in the Pan-European Supplemental Fonts package.
Free to download and to use.

Thank you for the hint. But the same effect. See attachment.
But because it´s running on your system (you also have a windows system?), it seems not to be a Affinty bug.
Some is wrong on my system. Usings Microsoft Publisher or Photoline on my compute, it´s running well with pdf export of arial bold.
But why not with Affinity?

test-2.pdf

[Joachim_L]

1 hour ago, MWehrstein said:

But why not with Affinity?

Perhaps it is because you are using a Type 1 font for Arial Bold! Replace that with a TrueType equivalent and you should be fine.

[kenmcd]

4 hours ago, Joachim_L said:

Perhaps it is because you are using a Type 1 font for Arial Bold! Replace that with a TrueType equivalent and you should be fine.

Good catch.

@MWehrstein Un-install the Type 1 versions as that is confusing the Affinity font cache (the fonts have the same PostScript Names as in the TTF files).
Restart Affinity Photo after you have deleted the Type 1 fonts and it should rebuild its font cache - and it should work.

Arial Type 1 fonts ... that's a new one to me.

[MWehrstein]

Thanks
I deleted some other installed Arial fonts like Arial MT and Arial Nova.
And know it´s running 🙂

[kenmcd]

4 minutes ago, MWehrstein said:

I deleted some other installed Arial fonts like Arial MT and Arial Nova.

Arial Nova is OK - the names do not conflict with regular Arial. So you can keep that.

Just the regular Arial TTF and Type1 have a conflict because the PostScript Name is the same inside the fonts. And the PostScript name is used when embedding the fonts in the PDF. So the duplicate names confused the Affinity app.