Ribeiro Posted December 18, 2021 Share Posted December 18, 2021 First of all, I really need to thank you Serif.After the last update, everytime I try to open my project, the memory usage goes to 99% (16GB) and I can´t work, save, or nothing. IT IS A HUGE PROJECT, AND NOW I CAN´T DO NOTHING WITH IT. How can you guys help this very happy and full of joy customer? Best regards. Quote Link to comment Share on other sites More sharing options...
NotMyFault Posted December 18, 2021 Share Posted December 18, 2021 Welcome to the forum. Sorry to hear about you issue. Please immediately make backup copies of the document. If possible, check for older versions available. First, please disable Edit>Preferences>Performance>OpenCL, and check again. Did you purchase from Affinity or Microsoft store? I would recommend to use the factory reset of Designer, Please export and backup all settings (symbols, macros, assets, etc). If this does not solve the issue, deinstall Designer and download the older version to check if the file opens. Callum 1 Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected. Link to comment Share on other sites More sharing options...
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