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Affinity won't open my .idml file in the free trial. What can I do?


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I have used InDesign (adobe) and I have converted my file to .idml. This should work in Affinity.

I only have 10 days of free trial to test, if this is the new program for me, but when I try to open the .idml file, the system just shuts down.

What am I doing wrong and how can I fix it, so I can use my free trial?

Greetings, Louise

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Welcome to the Affinity forums @louiserostgaard!

I don't think you are doing something wrong, it could be Affinity Publisher. Best would be to upload a crash report for the developers and the IDML that causes the crash.

 

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

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23 minutes ago, Joachim_L said:

Welcome to the Affinity forums @louiserostgaard!

I don't think you are doing something wrong, it could be Affinity Publisher. Best would be to upload a crash report for the developers and the IDML that causes the crash.

 

Thank you for your quick reply. Where do I send the crash report to?

Louise

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