Jump to content
You must now use your email address to sign in [click for more info] ×

Program freezes when exporting


Recommended Posts

Hey, I've been using Affinity designer for the past 6 or so months and I love it! However, today when I've tried to export anything it won't estimate the file size and if I skip that and just try and export the program "freezes." It acts like its working but only brings up the blue bar "export item" and does nothing else. Help? 

Link to comment
Share on other sites

  • Staff

Hi ktbundy,

Welcome to Affinity Forums :)

Is this happening with a specific file or in general with any file you try? If it's general can you try to reset the app and try to export again? To do this press and hold ⌃(ctrl) while launching the app then select Clear from the dialog that will appear. If is't only with a specific file can you attach it here (or post a dropbox link or similar) so we can check it out?

Thanks.

Link to comment
Share on other sites

  • Staff

Hi ktbundy,

Seems this is already fixed in the latest Beta (1.3.5.15). If you don't want to wait for the next Mac App Store update (in a couple weeks), you can install it from the link i posted in the beginning. Just remember to keep the Mac App Store version installed since its needed to run the Beta.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.