lauwersp Posted December 10, 2021 Share Posted December 10, 2021 I recently installed Affinity Photo on a new laptop (I7 11th gen, 16 gB RAM, NVIDIA). The software frequently crashes on, for instance, batch running macro (72dpi to 300 dpi), develop personal detail refinement etc. This frequent crashing never occurred on my old I3, but then again these hard jobs weren't possible on this system. I probably have conflicting software, but where???? Pieter Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 10, 2021 Share Posted December 10, 2021 Welcome to the Serif Affinity forums. Easiest potential solution: Open Preferences, click Performance, and disable Hardware Acceleration (OpenCL) if it is enabled. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
lauwersp Posted December 10, 2021 Author Share Posted December 10, 2021 Did as suggested and ran a test (87 jpg from 72dpi to 300 dpi through a macro) and it worked without crash. Took a few minutes but not enough to decide to make an extra coffee. Me happy again. Thanks Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 10, 2021 Share Posted December 10, 2021 Glad to hear it's working, and thanks for letting us know. This might indicate that your GPU drivers are out-of-date, or that they have bugs in their OpenCL support. It seems to be a troublesome area for GPU developers to implement robustly. Callum 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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