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This is the only option I was allwed.


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Working on a beautiful project, I suddenly lost everything. I was looking at a blank screen in the AD opening menu. I managed to get most of it back, however my font box and every font is gone. They are still on my computer, but I am unable to put them back onto AD. I have thus far spent three hours on this unnecessary problem. I am finding out that there are no physical techs to talk to, and that may actually be the downfall of AD. That's too bad. 

 

I would like to use this product as purchased.

Edited by Nunya Bizzy
I am the end user, not the manufacturer.
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1 hour ago, Nunya Bizzy said:

I managed to get most of it back, however my font box and every font is gone. They are still on my computer, but I am unable to put them back onto AD.

What specifically do you mean by "font box"? Are you maybe talking about the glyph browser, or the typography or another panel like the Paragraph or Character one?

 

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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It might help you have a screenshot of the Designer window, so we can see what you're seeing and what is missing.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

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