Olympus RAW-files are not displayed correctly

[Dietmar Görtzen]

When opening an Olympus RAW-file (.ORF) the image is not displayed correctly: A bright line is shown at the left side of the image, the JPEG-file. This happens for every Olympus RAW-file is displayed correctly. An example image is attached.

Zimmer20180208_001.ORF

[Joachim_L]

Welcome to the Affinity forums @Dietmar Görtzen!

Maybe I am blind. Where is this bright line you are talking about? Could you make a screenshot of your sample file?

[AlainP]

I don't see any white line here. But it seems that the "Assistant" does not make any adjustment when I open the file.

[Dietmar Görtzen]

I opened the ORF-File on an other (newer) hardware and the picture and also other pictures from ORF-files were displayed correctly. The hardware on which this and other ORF-files are not displayed correctly is an Intel XEON w3530 processor with an NVIDIA Quadro 600 graphic card running under Windows 10.

Thank you for your attention.

[Joachim_L]

13 hours ago, Dietmar Görtzen said:

Thank you for your attention.

No problem, I would still like to see a screenshot of the bright line. Perhaps you should try to turn off hardware acceleration in Preferences > Performance if not already done.

[Dietmar Görtzen]

Unfortunately I cannot show a screenshot at the moment: The trial period of the test version that I used has expired. As soon as a new test version is available I will post the screenshot.

[Ali]

24 minutes ago, Dietmar Görtzen said:

Unfortunately I cannot show a screenshot at the moment: The trial period of the test version that I used has expired. As soon as a new test version is available I will post the screenshot.

That won't happen for you: you are allowed to test the software only once.

I have opened and developed your .ORF file and see no such line. Furthermore, I use Olympus RAW myself and have never seen the phenomenon.

[Alfred]

28 minutes ago, Dietmar Görtzen said:

Unfortunately I cannot show a screenshot at the moment: The trial period of the test version that I used has expired. As soon as a new test version is available I will post the screenshot.

 

9 minutes ago, Ali said:

That won't happen for you: you are allowed to test the software only once.

Sometimes the trial is reset when a new point release (e.g. 1.11) becomes available, but this is not guaranteed. At present the only option for further testing by the OP would be to buy the retail version from the Affinity Store and apply for a refund within 14 days of purchase if the problem persists.

I suspect that @Joachim_L is correct in inferring that turning off hardware acceleration may fix the problem.

[Dietmar Görtzen]

I could open several ORF-files once with the test version of release 1.6.5 on the platform Intel Xeon W3530 with graphic card Nvidia Quadro 600 running under Windows 10 and found the following behaviour: The bright line was displayed on the left side of the pictures and vanished after a few moments, the pictures seemed to be processed during the opening. The pictures were finally displayed and developed correctly. Hardware acceleration cannot be chosen with this release.