dschaeffer325 Posted November 30, 2015 Share Posted November 30, 2015 Hi, I downloaded Affinity Design on Nov. 17th, 2015. I am using a MacBook Pro that has the following system specs. Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro3,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.2 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache: 4 MB Memory: 4 GB Bus Speed: 800 MHz Boot ROM Version: MBP31.0070.B07 SMC Version (system): 1.16f11 Serial Number (system): W87334AXX91 Hardware UUID: 00000000-0000-0100-8000-001B63892FEC Sudden Motion Sensor: State: Enabled I was able to run the program for a short time, but now when I start the program it fails to open. Any help would be great. Thank you for your time. Dan Quote Link to comment Share on other sites More sharing options...
JFisher Posted December 1, 2015 Share Posted December 1, 2015 Hi DanWelcome to the forums! :)I would suggest resetting the app, this can be done by holding down the CTRL key when opening the app, then click 'Select All' and 'Clear'.If that does not help, it may be worth uninstalling and reinstalling. J Quote Link to comment Share on other sites More sharing options...
dschaeffer325 Posted December 1, 2015 Author Share Posted December 1, 2015 Hi JFisher, I tried "Clear" but the program still ended up not responding, then I tried reinstalling and the same problem happened. I really need the program work so I can work on a project of my sisters upcoming wedding. Not sure where to go from here, any other suggestions would be great. Thank you, Dan Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 1, 2015 Staff Share Posted December 1, 2015 Hi dschaeffer325, Can you please check if you have the application in the Applications folder (and not on a subfolder)? Can you also check/validate all the fonts you have installed with Font Book please? Corrupted fonts can also lead to app launch issues. Thanks. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
dschaeffer325 Posted December 1, 2015 Author Share Posted December 1, 2015 Now Font Book is not responding and I still can't get Affinity Designer to open. I may have to take my laptop to someone and have them look at it. Quote Link to comment Share on other sites More sharing options...
Chris Nathan Posted November 27, 2016 Share Posted November 27, 2016 i am in the same boat. pinwheel just keeps spinning even after uninstalling and reinstalling. it worked literally last night and today i go and open it up and it just sits stuck on he pinwheel. macbook pro running the newest el capitan and all new stuff... this mac is literally a few weeks old. Quote Link to comment Share on other sites More sharing options...
Kansas Posted January 14, 2017 Share Posted January 14, 2017 Same issue here. Thought my mac didn't have enough ram or something. Tried everything here, still nothing. Quote Link to comment Share on other sites More sharing options...
TonyTaibi Posted April 25, 2021 Share Posted April 25, 2021 I too am experiencing the "wheel turning"...I like the Affinity Designer program but I'm beginning to wonder if I can't get a solution soon I'll have to got o AI...are there any real fixes? I have major projects fast approaching and I need this to work and keep up w/my workflow. Please help...thanks Quote Link to comment Share on other sites More sharing options...
loukash Posted April 25, 2021 Share Posted April 25, 2021 7 hours ago, TonyTaibi said: Please help You are posting to a 6 years old thread that was started by a user with an "antique" MacBook Pro from 2007 (!) which is definitely one of the main reasons why they have performance problems. (I own a MacBook Pro 2008, among others, which may perform slightly better, but it can feel sluggish at times, especially as long as it still had a spinning hard drive rather than SSD.) So, please either search for another thread that describes the issues you're having on a comparable computer like the one you're using. Or start a new thread and post as many technical informations about your setup as possible, including e.g. a screencast to demonstrate the steps you're perfoming that lead to "wheel turning". Thanks Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
TonyTaibi Posted June 21, 2021 Share Posted June 21, 2021 On 12/1/2015 at 1:20 PM, dschaeffer325 said: Hi JFisher, I tried "Clear" but the program still ended up not responding, then I tried reinstalling and the same problem happened. I really need the program work so I can work on a project of my sisters upcoming wedding. Not sure where to go from here, any other suggestions would be great. Thank you, Dan Hi did you ever get the "Not Responding" Issue resolved? I continue to have the same problem after 1-2 months of use...really considering switching to AI..can't get professional help Quote Link to comment Share on other sites More sharing options...
Ron P. Posted June 21, 2021 Share Posted June 21, 2021 5 hours ago, TonyTaibi said: Hi did you ever get the "Not Responding" Issue resolved? I continue to have the same problem after 1-2 months of use...really considering switching to AI..can't get professional help Did you read loukash's reply? You're responding to a 6 year old post. Furthermore, that person has only 3 total posts, so it's doubtful he's frequenting the forums. In fact he last visited in May 2016 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
R C-R Posted June 21, 2021 Share Posted June 21, 2021 4 minutes ago, Ron P. said: In fact he last visited in May 201 I wasn't even aware that they had the internet back in 201... 🤣 Ron P. 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Ron P. Posted June 21, 2021 Share Posted June 21, 2021 Fixed... Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
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