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Your file has some sections of missing data, because of this it can't be recovered at this time. However I've asked our developers to take a look to confirm however I can't give a timeframe or guarantee it will be able to be recovered. In the meantime do you have any backups that you can revert to?

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20 minutes ago, Lee D said:

Your file has some sections of missing data, because of this it can't be recovered at this time. However I've asked our developers to take a look to confirm however I can't give a timeframe or guarantee it will be able to be recovered. In the meantime do you have any backups that you can revert to?

Hi and thank you for your reply.

unfortunately no, since I was working on my station and not on our NAS drive systems which normally supports versioning. I did so precisely to avoid this problem since I have red about an issue where you could corrupt your .afx working directly on a remote/ external drive.

Since my first post I have recreated the file twice! since I faced another crash about 5 hrs into the work. this time the message for corrupt file reads" Failed to open file /xxxxx/xxxxx/xxx.afpub - The file is already open in another application". Naturally I tried to shut everything down, restart, with no luck :(

At this point what is important to me is understanding the WHY, so that this may be avoided in the future.

 

Please let me know if there is anything else I can provide you with to facilitate the process, thank you.

 

Regards,

Salim Mottaghi

 

 

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