GoSerif Posted November 25, 2021 Posted November 25, 2021 (edited) Hallo, whatnhappend: "Serif Publisher Error loading the document". I cannot start a Dokument, also from the data backup. It is on the desktop. with all attachments, I renamed the folder again and saved all photos etc. again. This is a disaster and must not happen without the possibility of repetition in the Programm. I need an absolutely reliable program, especially for deadlines and extensive publications. Is there a workaround to restore the file? Edited November 25, 2021 by GoSerif Quote
Staff Callum Posted November 26, 2021 Staff Posted November 26, 2021 Hi GoSerif, Welcome to the forums Are you receiving this error each time you try to open one specific document or is it all documents? If its just once specific document would you be able to provide a copy of it so I can test some things here? If you'd rather not post it publicly let me know and I will provide a secure link. If you create a new document then save it and close it are you able to re open it at all? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
GoSerif Posted November 27, 2021 Author Posted November 27, 2021 Thank you for your prompt reply and the friendly welcome. It's just a document. I'd rather send it to a non-public address. Thanks G Quote
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