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Posted (edited)

Hallo,

whatnhappend: "Serif Publisher Error loading the document". I cannot start a Dokument, also from the

data backup. It is on the desktop. with all attachments, I renamed the folder again and saved all photos etc. again.
 This is a disaster and must not happen without the possibility of repetition in the Programm. 
I need an absolutely reliable program, especially for deadlines and extensive publications.
Is there a workaround to restore the file?

Bildschirmfoto 2021-11-25 um 12.11.49.jpg

Edited by GoSerif
  • Staff
Posted

Hi GoSerif,

Welcome to the forums :)

Are you receiving this error each time you try to open one specific document or is it all documents? If its just once specific document would you be able to provide a copy of it so I can test some things here? If you'd rather not post it publicly let me know and I will provide a secure link. If you create a new document then save it and close it are you able to re open it at all?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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